Receptionist - Campus Honda Victoria

6 days ago

Victoria, Canada Campus Auto Group Full time

Campus Honda Victoria is seeking a friendly and organized individual to join our team as a Full-time Receptionist. This is a fantastic opportunity to be the face of our dealership and contribute to creating positive experiences for our valued customers. If you are considering a career in the automotive industry, this is a great way to get started. We believe in promoting from within; we have various career opportunities in customer service, administration, trades, management, and much more
Why join us
- Highly competitive in wages.
- Unlimited opportunities for growth and development in our large organization, with 28 locations and 16 brands.
- Manufacturer and in-house training provided.
- Exclusive discount offers are available.
- Recognition and rewards program in place.
- Comprehensive benefits package to ensure optimal employee health & wellness.
- Amazing colleagues and a great working environment.

A day in the life
- Greeting customers visiting the showroom and inquiring as to the purpose of their visit.
- Referring customers to the appropriate department, notifying the employee concerned that a customer is waiting and introducing customers to the sales consultants.
- Welcoming and serving customers visiting the service department.
- Helping customers with directions or any appropriate information they need while maintaining high company confidentiality and customer satisfaction.
- Maintain a tidy and stocked customer waiting lounge, kids play area, and coffee station.
- Professionally answering phone calls and re-directing those calls to respective departments
- Acquiring basic knowledge about the dealership, to be able to respond to inquiries for general information.
- Taking payments from customers and issuing receipts along with other office duties as required or requested by management.
- Stock in New & Used cars and assist sales department with vehicle inventory control.
- Distribute any incoming mail to appropriate personnel.

What we look for
- Front-facing stellar customer service is an asset.
- Experience with an automotive CRM software is an asset.
- Dealership admin experience is an asset.
- Proficient in Microsoft Office Applications (Word, Excel, Outlook).
- Excellent customer service skills with positive and courteous telephone etiquette.
- Strong organizational and time management skills.
- Ability to multi-task without compromising on quality.
- Extremely dependable and punctual.
- Ability to prioritize tasks according to importance in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to interact professionally with both co-workers, guests and vendors
- Data entry skills.

More about us
We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.

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