Receptionist

2 days ago

Victoria, Canada Campus Auto Group Full time

Campus Nissan Victoria is seeking a friendly and organized individual to join our team as a Receptionist. This is a fantastic opportunity to be the face of our dealership and contribute to creating positive experiences for our valued customers. If you are considering a career in the automotive industry, this is a great way to get started. We believe in promoting from within; we have various career opportunities in customer service, administration, trades, management, and much more

Why join us
- Highly competitive in wages.
- Unlimited opportunities for growth and development in our large organization, with 28 locations and 16 brands.
- Manufacturer and in-house training provided.
- Exclusive discount offers are available.
- Recognition and rewards program in place.
- Comprehensive benefits package to ensure optimal employee health & wellness.
- Amazing colleagues and a great working environment.

A day in the life
- Greeting customers visiting the showroom and inquiring as to the purpose of their visit.
- Referring customers to the appropriate department, notifying the employee concerned that a customer is waiting and introducing customers to the sales consultants.
- Welcoming and serving customers visiting the service department.
- Helping customers with directions or any appropriate information they need while maintaining high company confidentiality and customer satisfaction.
- Maintain a tidy and stocked customer waiting lounge, kids play area, and coffee station.
- Professionally answering phone calls and re-directing those calls to respective departments
- Acquiring basic knowledge about the dealership, to be able to respond to inquiries for general information.
- Taking payments from customers and issuing receipts along with other office duties as required or requested by management.
- Stock in New & Used cars and assist sales department with vehicle inventory control.
- Distribute any incoming mail to appropriate personnel.

What we look for
- Front-facing customer service is an asset.
- Experience with CDK One-Eighty is an asset.
- Dealership admin experience is an asset.
- Proficient in Microsoft Office Applications (Word, Excel, Outlook).
- Excellent customer service skills with positive and courteous telephone etiquette.
- Strong organizational and time management skills.
- Ability to multi-task without compromising on quality.
- Extremely dependable and punctual.
- Ability to prioritize tasks according to importance in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to interact professionally with both co-workers, guests and vendors
- Data entry skills.

We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.

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