Engagement Coordinator

**Saskatoon Food Bank & Learning Centre**
- Job Description - Volunteer Engagement Coordinator _

As a valued member of the Saskatoon Food Bank & Learning Centre team, you understand and embrace the unique challenges and opportunities involved in the community-based, social profit sector. Your work is rooted in the principles of community development and focuses on building strength and engagement in our community. You contribute to the strategic goals of the SFBLC daily and work to further our mandate to decrease hunger, increase local food sustainability, and improve health and wellness in our community. You value life-long learning and the opportunity to further your personal and professional development. You value the role of collaboration and teamwork, both internally and externally.

The Engagement Coordinator contributes to an inclusive environment where all people are treated with respect and dignity. You facilitate rewarding and meaningful volunteer placements and engagement opportunities that build capacity and strengthen awareness, both internally and externally. You strive to create a welcoming and engaging environment for all visitors to the SFBLC.
You take initiative to develop opportunities for new partnerships and collaborations regarding service learning, work placements, and stakeholder engagement. You value the principles of community development and work actively to embed them in your work.
The Engagement Coordinator is responsible for the overall function and success of the Volunteer
Program, which involves being familiar with the overall operations and needs throughout the organization and communicating with each department accordingly. The position also facilitates engagement and community development processes and practices that further the organization’s mandate. On occasion, the Engagement Coordinator assists with special projects that help advance the organization’s strategic objectives.

**Job title**:   Engagement Coordinator

**ENGAGEMENT COORDINATOR JOB DESCRIPTION**

**Position Title**:
Volunteer Engagement Coordinator

**Reports To**:
Director of Operations & Engagement

**Type of Position**:
Full-time - Permanent, 37.5 hours/week, Monday -Friday

**ROLE**:To provide administrative oversight and logístical coordination of all projects, activities and programs designed to:

- Inspire, and engage volunteers to improve lives and create positive community impact
- Achieve volunteer engagement objectives in support of the Saskatoon Food Bank and

Learning Centre’s strategic goals

**DUTIES AND RESPONSIBILITIES**:
Maintain and develop relationships with corporate and individual volunteers to identify quality, meaningful opportunities and engagement experiences.
- Coordination of SFBLC Volunteer Program o Design and implement volunteer engagement processes and practices o Keep all volunteer documentation and records current. o Implement and support usage of volunteer engagement software. o Provide training and/or support for all software users.
- Provide volunteer-related data and content for communications such as blog posts, newsletter articles, social media, web site development and annual reporting. o Provide volunteer data and reports to ancillary departments as needed.
- Keep abreast and knowledgeable of issues and trends related to volunteer engagement. o Coordinate volunteer recognition activities/efforts
- Special Projects o Develop, coordinate, and/or implement programs and special projects related to the advancement of the organization’s strategic objectives as required.
- External Engagement & Community Development o Coordinate service-learning, volunteer work placements, and other volunteer experiences with partner community organizations o Develop employer-supported volunteer programs with the business community o Participate in relevant professional committees and community meetings o Develop and deliver presentations to various community groups, schools, and businesses, and attend volunteer fairs and other relevant events, as needed, or requested o Make recommendations around and support the establishment of effective measurements of program and service impacts o Seek and build strategic partnerships and collaborative arrangements to advance the objectives of the organization and community
- Perform other duties as needed and assigned.

**QUALIFICATIONS**:
**Education and Experience**
- Certificate in Volunteer Management or equivalent knowledge and experience
- Postsecondary degree in Social Sciences, or equivalent knowledge and experience
- Experience working with volunteers and/or in the community sector is preferred
- Experience using computers and audio-visual technology

**Knowledge and Skills**
- Professional, organized, courteous
- Reliable and dependable
- Work well with diverse stakeholders
- Excellent written and verbal communication skills
- Ability to motivate self, complete tasks in a timely manner, manage multiple priorities in a busy env