Hygiene Coordinator

1 week ago

Oakville, Canada Family Dentist Tree Full time

Are you an organized and detail-oriented dental professional who excels at creating seamless patient experiences? Do you thrive in a collaborative and supportive work environment? If so, Family Dentist Tree has an immediate opening that’s perfect for you

We are looking for a **Full-Time Hygiene Coordinator** to join our team. In this role, you’ll work closely with our clinical staff and Office Manager to ensure efficient scheduling and patient flow for hygiene appointments. We’re looking for someone who is passionate about helping patients maintain their oral health while contributing to a positive, team-oriented culture.

Key Responsibilities:

- **Patient Coordination & Support**: Serve as a primary contact for hygiene patients, educating them about preventive care and appointment details while addressing their questions or concerns with a supportive approach.
- **Scheduling Hygiene Appointments**: Coordinate and optimize scheduling for hygiene visits, minimizing gaps and cancellations. Follow up with patients to confirm appointments and keep schedules running smoothly.
- **Insurance & Accounts**: Handle insurance claims for hygiene-related services, ensuring accurate billing and timely follow-ups. Maintain up-to-date patient accounts and records using ABELDent software.
- **Front Office Administration**: Greet patients warmly, assist with onboarding, and update their records. Support the Office Manager with administrative tasks to ensure seamless hygiene operations.
- **Team Collaboration**: Work closely with the clinical hygiene team to prepare patients for their appointments and foster a supportive and efficient workplace.

Qualifications:

- **Dental Office Experience**: Prior experience in a Canadian dental office, specifically in hygiene coordination. Knowledge of Canadian dental insurance processes is essential.
- **Proficiency in ABELDent**: Proficiency in ABELDent software is highly preferred. Familiarity with other practice management software is also valued, along with a positive, proactive approach to learning new tools.
- **Strong Communication Skills**: Exceptional verbal and written communication skills, with a patient-focused and empathetic approach.
- **Detail-Oriented & Flexible**: Ability to adapt to shifting responsibilities in a fast-paced environment, while keeping a constructive, upbeat mindset. Willingness to work flexible hours to accommodate patient scheduling needs.
- **Availability**: We are looking for someone ready to step in right away to ensure a smooth transition and uphold our high standards of care.

Why Join Family Dentist Tree?

At Family Dentist Tree, we are committed to maintaining a collaborative, encouraging work environment where every team member’s positive attitude and constructive approach are valued. You’ll be part of a team that prioritizes open communication, continuous learning, and personal growth. This role offers you the chance to expand your skills within a close-knit, friendly team that feels like family.

**Job Types**: Full-time, Permanent

Pay: $25.00-$32.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Company events
- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2024-12-02

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