Current jobs related to Technical Product Support - Mississauga - TOA Canada Corporation

  • Product Support Specialist

    2 weeks ago

    Mississauga, Canada Drive Products Inc. Full time

    **Job Title: Product Support Specialist (Sales & Technical)** **Job Purpose** The Product Support Specialist would provide sales and technical support to an established customer base, including but not limited to; customer service, inventory management, order entry, technical support and technical liaison between factory and customer. The Product Support...

  • Technical Support

    2 weeks ago

    Mississauga, Canada Festo Full time

    **Reports to**:Supervisor - Customer Interaction Center **Summary**:The Technical Support Agent serves as the main go-to individual for all technical support inquiries and issues from internal and external users. The Technical Support Agent also liaises with HQ to obtain technical information on Festo products. **Responsibilities**: - Responds to all...

  • Product Technical Support Specialist

    1 week ago

    Mississauga, Canada Paradigm Electronics Inc. Full time

    **Product Technical Support Specialist (Non IT/Engineering Role)** **Job description** **About**: Paradigm is focused on innovation and value in the Luxury products that we design and craft. We are setting the standard for others to chase by imagining, designing, manufacturing, and providing the best residential sound systems around the world. **Note**: -...

  • Technical Support Manager

    2 days ago

    Mississauga, Canada I-Gard Corporation Full time

    As we continue to grow and extend our product offering and technical support capabilities, we are in need of adding a Technical Support Manager, who will report to the Vice President of Engineering. The primary responsibility of this position is to provide technical and application support as well as daily task management to the resistor engineering and...

  • Technical Support Manager

    2 days ago

    Mississauga, Canada I-Gard Corporation Full time

    As we continue to grow and extend our product offering and technical support capabilities, we are in need of adding a Technical Support Manager , who will report to the Vice President of Engineering. The primary responsibility of this position is to provide technical and application support as well as daily task management to the resistor engineering and...

  • Technical Support Manager

    6 days ago

    Mississauga, Ontario, Canada I-Gard Corporation Full time

    As we continue to grow and extend our product offering and technical support capabilities, we are in need of adding a Technical Support Manager, who will report to the Vice President of Engineering.The primary responsibility of this position is to provide technical and application support as well as daily task management to the resistor engineering and...

  • Technical Support

    5 days ago

    Mississauga, Canada Tsubaki Full time

    **Tsubaki Technical Solutions Team** As the Power Transmission Industrial sales market changes due to shifting consumer buying habits and increased technology, we will see our traditional sales channels and distribution model evolve over the next decade. To be in sync with market demands it is advantageous that Tsubaki of Canada is recognized as the...

  • Technical Support Specialist

    1 week ago

    Mississauga, Canada EONCA Corporation oa CCTV Direct Full time

    CCTV Direct is a Canadian private company with its head office located in Mississauga, Ontario. CCTV Direct specializes in sales and distribution of security and surveillance equipment including state-of-the-art AI and IoT cameras, AI network and digital video recorders, cables and other accessories from market leaders based in Korea, Japan, China and...

  • It/ Technical Support Specialist

    1 week ago

    Mississauga, Canada MAD Elevator Full time

    We’re looking for like-minded individuals to join our team. **About the Role: This is a Full-time position.** **About The IT/ Technical Support Specialist** Provide customers with technical support for MAD fixture and TTG products and improve manufacturing processes by identifying recurring deficiencies. In addition to providing technical and equipment...

  • Technical Sales Support

    2 weeks ago

    Mississauga, Canada KSB Company Full time

    Technical Sales Support page is loaded## Technical Sales Supportlocations: Mississaugaposted on: Posted Yesterdayjob requisition id: JR/_27391KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building...

Technical Product Support

3 weeks ago

Mississauga, Canada TOA Canada Corporation Full time

**The duties and responsibilities listed herein are not all inclusive and the position and its responsibilities may change over time as business necessitates.**

**Qualification Requirements**: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill and/or ability required.

**Education and/or Experience**: A technical or college degree is required, along with 3-5 years’ experience in installation, service, system design and troubleshooting in the industry, at the contractor or manufacturer level. Familiarity with EASE, EASE Evac and EASE Focus is preferred. Experience with SMAART is preferred as well.

**Physical Demands**: The physical demand of the position is not overly challenging. On a day-to-day basis, the incumbent may be required to hook up and test product configurations in our lab. Some carrying and lifting would be necessary. The incumbent may also be required to assist in trade shows and other events, which may require frequent lifting over a period of days. The incumbent may be involved in field troubleshooting and may be required to travel alone to and work on job sites, functioning as a professional representing TOA in a positive manner.

**TASKS**

**Return Authorizations (RA)**
- Issue RA forms based on dealer requests.
- Determine the return is in accordance with published terms.
- Maintain a Database of RA requests.
- Manage B-Stock inventory
- Inspect returned items.
- Finalize disposition of returned product.

**Service Depots**
- Technical support
- Parts request
- Product support and supply for repairs

**Product Modifications**
- Evaluate
- Document
- Delegate modification

***

**CSA Inspections**
- Determine product modifications if any required to meet CSA special inspection
- Document
- Implement

**Warranty**
- Approve repair invoicing from Service Depots
- Maintain database of warranty repairs

**Showroom**
- Set up and maintain showroom and make ready for customer demonstrations and RSM use.

**Service area (shop)**
- Organize and maintain returns and equipment in service area

**About TOA Canada Corporation**:
TOA Corporation was founded in Kobe, Japan in 1934 and is the leading commercial audio, professional sound, and security product manufacturer in the world. TOA products range from digital amplifiers and speakers, to mixers, wireless microphone systems and digital processors used in sound reinforcement, to integrated VOIP intercom and emergency paging and voice evacuation systems for security and communications. TOA Canada Corporation was formed in 1990 as a complete sound solutions provider, specializing in commercial audio, including, public address, voice communications, voice evacuation and emergency paging requirements. TOA Canada Corporation offers complete solutions for all corporate and commercial audio communications and intercom requirements.