Maintenance Manager

**SUMMARY**:
**Newly renovated and now part of the Gray Collection, The Metcalfe Hotel has entered a new era Recently re-opened, we are l**ooking for a Maintenance Manager to join our dynamic team. The individual is responsible for the general maintenance, servicing and repairs of the property, HVAC equipment, furnishings and fixtures.**

**RESPONSIBILITIES**:

- Maintain, adjust and conduct repairs to the HVAC system
- Maintain, adjust and conduct repairs to the plumbing.
- Maintain, adjust and conduct repairs to the electrical.
- Perform repairs to walls (drywall, vinyl), ceilings, windows, mirrors, tiles, baseboards, draperies, hardware.
- Maintain the door lock systems including installation and programming.
- Assist with hotel IT systems
- Maintain entire hotel and surrounding areas in perfect working condition
- Ensure all lighting is working properly - change light bulbs, ballasts promptly when needed
- Perform daily walk around inspections of hotel, inside and outside and maintain reports
- Inspect meeting rooms to ensure air systems, light bulbs and doors are working properly.
- Inspect all areas of grounds to be sure no hazards exist
- Respond to all fire emergencies and follow the instructions contained in the hotel’s fire safety plan.
- Manage and support the maintenance team
- Evaluate, train and develop the technical skills of the team
- Prepare schedules and transmit payroll information
- Participate in Departmental Meetings
- Maintain a clean and safe working area; ensure compliance with Health and Safety procedures that are in place in the hotel.
- Clean and change air filters on units as required.
- Maintain all power tools in safe working condition and immediately report unsafe equipment.
- Comply with all hotel policies and procedures.
- Replace, maintain and repair all equipment and small electrical appliances within the hotel such as: irons, telephones, lighting, smoke detectors, safety latches on guest room doors.
- Maintain daily log of work completed.
- Assist other departments when requested.
- Carry out quarterly Preventative Maintenance functions.
- Respond to guest service calls promptly and efficiently.
- Other duties as required

**QUALIFICATIONS**:

- Experience in a related field or technical school.
- Hotel experience an asset.
- Ability to exert in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Must maintain composure and objectivity under pressure.
- Demonstrated ability to handle problems, including anticipating, preventing, identifying and solving problems as necessary.
- Using and maintaining tools and equipment normally associated with carpentry, mechanics, plumbing and electrical work.
- Solid organizational, interpersonal and administration skills.
- Ability to work within and meet deadlines with proven ability to multi-task.
- Demonstrated customer service skills and a genuine desire to exceed guest expectations.
- Must be professional in appearance and demeanour.
- Must be health & safety conscious with proven track record.
- Excellent verbal communication skills (additional spoken languages an asset)
- Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests
- Ability to work as a team member and independently.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)