Clinical - Orthodontic Assistant

Come and join our team today and deliver exceptional patient experiences.

South Surrey Smiles looking for a passionate and energetic full-time Orthodontic Assistant to join our well-established practice in Surrey, British Columbia.

South Surrey Smiles is part of the Corus Orthodontists family. We are a dynamic group of practices across North America who believe in preserving and evolving our specialty of orthodontics, delivering the highest quality results with the best patient experience from start to finish.

Our goals include providing exceptional patient care, strong the patient-doctor relationships, fostering an inclusive culture, and fully supporting our team members.

**About the role**:
The Orthodontic Assistant plays a critical role within our practice. You will be responsible for the delivery of direct patient care working independently as well as assisting the Orthodontist. This includes the direct bonding of fixed orthodontic appliances, attachment placement and delivery of orthodontic aligners, the adjustment of removable appliances, record taking, treatment documentation, sterilization procedures, patient education, and other miscellaneous and administrative duties.

**What you will be doing - key responsibilities**:

- Prepare patients for treatment by welcoming, comforting, seating, and draping patient.
- Build positive relationships with patients, families, and coworkers to ensure the targeted outcome treatment remains on schedule.
- Assist Orthodontist with consultations and all stages of orthodontic procedures.
- Educate patients on oral hygiene.
- Provide patient instruction/education.
- Provide reports to parents/guardians.
- Enter detailed chart/record notations in the practice management system.
- Placing and removing wires.
- Fitting orthodontic appliances.
- Clean/disinfect operatories and sterilize instruments and devices.
- Set up trays and prepare brackets for bonding.
- Unload and store new supplies.
- Take x-rays, photos, and impressions
- both traditional and digital.
- Pouring and trimming study models.
- Maintain patient confidence.
- Maintain clean and safe working environment.
- Protect patient and employees by adhering to infection control policies and protocol.
- Great teamwork with all team members is expected.
- Perform other tasks as assigned by the Doctor, Clinical Lead, and Practice Manager.

**About you**:

- You are an excellent communicator who brings enthusiasm and passion to every interaction.
- You are pleasant, professional, and courteous, and enjoy being part of a team.
- You thrive on the challenge of managing competing priorities and excel at time management.
- Eager to learn, quick to laugh, and welcome to constructive criticism
- You care about providing excellent customer service and positive patient experiences.
- Overall committed to a career in orthodontics and be self-directed with the ability to work with little supervision.

**What you bring - qualifications**:

- Certified Orthodontic Assistant
- Completion of Orthodontics Module
- 3+ years’ experience in an orthodontic office
- Exceptional interpersonal and communications skills, verbal and written, with a proven ability to build strong relationships to build positive rapport with patients, parents, doctors, fellow team members and community
- Strong conflict resolution, problem solving and decision-making skills
- Keen attention-to-detail and time management
- Working knowledge of Microsoft Office suite; proficiency with dental software systems is an asset to complete tasks such as data entry, patient tracking and imaging

**What you will benefit from**:

- Competitive Salary
- Monday to Thursday work week, with no weekends, promoting work life balance
- A competitive total rewards package with an employee benefits program that includes extended health coverage, PLUS an additional health spending account and an employee & family assistance program
- Being part of a fun working environment with a collaborative and engaging team that prioritizes employee development.
- Partnering with and learning from an experienced network of professionals.

**How to Apply**:
A cover letter is not required.

We thank all applicants, though only those selected for an interview will be contacted.

South Surrey Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CLIN