Reception and Administrative Support

2 weeks ago

Burlington, Canada YMCA of Hamilton, Burlington, Brantford Full time

**Responsibilities**:

- The Reception & Administrative Support is responsible for the day-today reception/welcome area, administration, and data entry. Responsibilities:

- Provide first line of customer service and telephone duties including confirmation calls and booking appointments
- Screen clients as they enter the building and refer to staff
- Data entry of client information into Database
- Update, acquire and enhance resources that are used by participants
- Photocopy and fax resumes and cover sheets for participants
- Ensure the day-to-day administrative tasks are completed in a timely and effective manner
- Maintain spreadsheets for program tracking
- Work hours are primarily daytime and week days but may require some flexible hours including some evening hours
- **Qualifications**:

- Two-year post-secondary education in business or office administration and/or equivalent work experience.
- Previous work experience in a fast-paced and high-volume environment will be an asset
- Strong computer skills, proficient in Microsoft Office and Access and Web-based database systems
- Exceptional computer skills (Word, Excel, Access and Internet).
- Knowledge of programs and services available in the community
- Excellent communication skills, both written and verbal
- Willing to work some evenings as required

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $40,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Reception: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: In person

Application deadline: 2025-02-26
Expected start date: 2025-03-01

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