Field Service Technician

2 weeks ago

Scarborough, Canada Samco Machinery Full time

**Responsibilities**:

- Provide technical support to customers in the metal roll forming industry.
- Troubleshoot and diagnose complex issues related to automation control systems and roll forming.
- Work with customers to resolve technical issues and provide solutions.
- Provide training to customers on the use of automation control systems and roll forming equipment.
- As required, provide internal training to Samco staff on the assembly, setup, testing and use of automation control systems and roll forming equipment.
- As required assist in the programming of automation control systems and the testing and/or commissioning of roll forming equipment.
- Develop and maintain technical documentation related to automation control systems and roll forming equipment.

**Requirements**:

- Previous experience in field service or a related field.
- 5 years experience with automation control systems and roll forming.
- Strong technical background with the ability to troubleshoot complex issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Education: Electrician, Millwright, Tool and Die, Engineering or Engineering Technologist.
- Must be able to travel an average of 3 out of 4 weeks, hold a valid passport and be able to travel internationally with no restrictions to travel into the USA.
- Must have a driver’s license and be able to operate material handling equipment such as forklifts and cranes.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Based on your experiences, What is your salary expectations?
- Do you have any travelling restrictions going to the USA?

**Experience**:

- Manufacturing: 3 years (required)
- Technical support: 3 years (required)
- Programmable logic controllers: 3 years (preferred)

Willingness to travel:

- 75% (required)

Work Location: In person

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