Administrative Operations Support Coordinator

**Location**: Montreal, QC, Canada (Onsite)
**Starting Salary**: $22.23/hour
**Branch**: In-Flight Service
**Category**: Unionized (IAMAW - Clerical)

**Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

**Basic Function**:
**Tasks / Responsibilities**:

- Analyze, design, format and produce creative high quality documents, reports, etc.
- Develop, prepare, and provide statistical reports
- Prepare comparative analysis
- Plan, coordinate, and execute road shows, where travel may be required
- Assist with product displays
- Recommend and assist in implementing improved methods and procedures
- Provide on-the-job training, direction, guidance and assistance to other employees in the department.
- Maintain confidentiality at all times
- Record and maintain operational records and/or endorsements
- Comply with Company Policies, Collective Agreements and/or Government Regulations
- Liaise with internal and external customers
- Organize and prioritize workload to meet deadlines
- Works with mínimal or no supervision
- First level troubleshooter of hardware/software
- Assist with compilation of operating business plan
- Monitor reports, investigate discrepancies and calculate accruals
- Audit invoices
- Ensure flight crew meals and/or ground allowances are provided
- Process and calculate pay adjustments/expenses
- Compose, format and prepare correspondence
- Operate mainframe printers and related equipment
- Prepare and distribute reports to meet production printing deadlines
- Control and monitor printing system to maintain availability, serviceability and reliability
- Monitor printers for quality control
- Coordinate maintenance and up-keep of equipment problems

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.

**Your benefits**

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.

**Qualifications**
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details.

**Education**:

- High School graduation

**Skills / Knowledge**:

- Good interpersonal skills
- Excellent communication skills both written and verbal, as well as formatting and proofreading skills
- Proficiency in spelling, punctuation and grammar
- Aptitude for accuracy and detail
- Aptitude for math

**Experience**:

- Minimum 3 years office experience

**Specific Requirements**:

- Some positions require the ability to take minutes
- Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.
- Some positions may require lifting and climbing.
- Some positions may require shift work and/or work staggered starting and stopping times
- Some positions may be exposed to weather conditions

**Linguistic Requirements**:
**Diversity and Inclusion**:
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.