Sales Support Lead

**DESCRIPTION**

The Lead, Sales Support is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers and managers.

**RESPONSIBILITIES**
- Review ordering / purchases products from customer - including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
- Auditing all forms for completion, accuracy and inclusion to prevent any negative financial impact or deductions.
- Lead the ADW programs and maximize sales by understanding Costco objectives and building relationships.

Confirm orders commitment with vendors
- Vendor sends confirm w/pricing - must match all order for accuracy (resolve discrepancy immediately if necessary.
- Minimize / deductions, review orders with Business Managers.

Larger Vendor commitment
- Ensure management of vendor’s Demos have been scheduled and performed.
- Tracking, ensuring all materials for each scheduled Demo is available and on site.
- Track and deal with member complaints and queries.
- Possess a comprehensive knowledge of the Customer’s operation and key competitors.
- Receiving and handling of client samples.

Organizational duties
- Managing accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
- Managing accurate / updated files for all item spec sheets / pricing / common forms on central locations.
- Manage all SLH files by vendor.

Meeting the physical requirements - listed below.

Other duties as assigned.

**QUALIFICATIONS**

Education
- High School Diploma/GED
- Bachelor’s Degree
- Bachelor’s degree in Business, Customer Service, or related field preferred.

Work Experience
- 3-5 year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
- 2 years of prior management / leadership experience.
- Previous experience training and developing a team.
- Proven food broker experience preferred.
- Experience may be substituted for some of the above education.

Knowledge, Skills and Abilities
- Strong interpersonal, organizational and administrative skills.
- Strong ability to effectively communicate effectively with vendor, customers and team-members.
- Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
- Ability to multi-task, strong problem solving with attention to detail.
- Ability to protects and secures all confidential and proprietary information.
- Ability to type minimum of 60 wpm.
- Must have a valid driver’s license and must be able to drive a car for extended periods of time. This position will require driving to Costco warehouse for competitor shop or other retail shops.

Physical
- Seeing
- Ability to Travel
- Lifting (20 - lbs.)
- Carrying (20 - lbs.)
- Listening

**ABOUT US**

Acosta is a part of Acosta Group - a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do - it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.

Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.

We are an equal employment opportunity employer.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category**: Sales Support

**Position Type**: Full time

**Business Unit**: Sales

**Salary Range**: $55,000.00 - $60,000.00

**Company**: Acosta Canada Corporation

**Req ID**: 5946