Manager, Swrcp Person-centered Care

**Department Description**:
**Who We Are**

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.

The South West Regional Cancer Program (SWRCP) oversees the delivery and quality of all cancer services within the counties of Grey, Bruce, Huron, Perth, Middlesex, Oxford, Elgin, and part of Norfolk. We are one of 14 Regional Cancer Programs created by Ontario Health - Cancer Care Ontario in 2005 to ensure the goals and objectives of the Ontario Cancer Plan are enacted locally and that cancer care is delivered according to province-wide quality standards. We are dedicated to ensuring a high quality, accessible regional cancer system for residents of the South West region. Our commitment is to ensure access to the right services, in the right place, at the right time, by the right provider for all forms of cancer.

**Job Summary**:
**What the Role is**

The Manager, Person-Centred Care, as a leader within the South West Regional Cancer Program (SWRCP) is responsible and accountable for the development, implementation and evaluation of strategies to influence the cancer patient experience across the full continuum of care. The Manager will also represent the SWRCP while participating in the development and implementation of elements of Ontario Health - Cancer Care Ontario’s annual provincial and regional work plans involving:

- Psychosocial Oncology
- Patient Education
- Survivorship
- Patient Reported Outcomes and Symptom management, and
- Patient Experience and Engagement.

Reporting to the Director, Regional Cancer Services, the Manager directs, controls and evaluates the delivery of all aspects of person centred care within cancer care services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures all operations are aligned and working together to successfully achieve strategic objectives.

This role is accountable for the management of human and material resources, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks across the organization and throughout the region.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring with You**
- Successful completion of a recognized baccalaureate degree program in a health care related discipline
- Related post-graduate education preferred
- Current Certificate of Registration from a college recognized under the Regulated Hea