Logistics Problem Solver

2 weeks ago

Ajax, Canada H&M Group Full time

Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

**Job Description**:
**PLEASE NOTE: We are looking to fill open roles for our 1st and 2nd shifts, ranging from start times as early as 5:00AM and end times as late as 11:00PM. Should you be chosen for an interview, your recruiter will discuss current availability.**
- Support end users in the day-to-day work and act as an advanced system user within the inbound or outbound department:

- Conduct system clean-up and system routines
- Support end-users on daily system-related issues
- Feedback to System Specialist (ex-Super Users)
- Conduct basic troubleshooting and reporting
- Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented
- Identify and suggest improvement opportunities and/ or need for inbound operations
- Responsible for training end users and team leaders on any new functionalities on the system or any improvement

**Qualifications**:

- 1-year system experience or Supervisor/Admin/Lead level Logistics experience preferred
- Experience with training and coaching of staff
- Understanding of inbound operations processes and cost drivers
- Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects/ roll-outs in Inbound
- Strong communication & coordination skills
- Ability to collaborate and co-create with others
- Agile mindset with a positive attitude to change and meaningful growth
- Inclusive and empathetic towards others whilst encouraging diversity
- Ability to understand your impact to others and contribution to the bigger picture

Additional Information

All your information will be kept confidential according to EEO guidelines.

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