Retail Store Manager

5 days ago

Winnipeg, Canada Don's Photo Full time

**Retail Store Manager**
**Location**: Winnipeg, Manitoba

**Job Type**: Full-time, Permanent
**Company**: Don’s Photo

**About Us**:
Don’s Photo is a proudly Canadian company with a long-standing tradition of helping people tell their stories through photography, video, and creative imaging. Our stores are welcoming community hubs where creativity and service come together. We’re looking for a passionate and experienced **Retail Store Manager** to lead our team and deliver outstanding customer experiences.

**Job Summary**:
As the Retail Store Manager, you will be responsible for overseeing daily operations, leading a high-performing team, and ensuring customers receive exceptional service. You’ll bring energy, organization, and leadership to a dynamic retail environment focused on imaging, printing, and photography.

**Key Responsibilities**:

- Lead, coach, and develop retail staff to achieve performance and service goals
- Create a positive and customer-focused in-store atmosphere
- Manage inventory, staffing, scheduling, and overall store operations
- Handle customer escalations and ensure satisfaction
- Coordinate marketing and in-store events to drive traffic and awareness
- Monitor KPIs and work with leadership to improve performance
- Maintain store standards and ensure compliance with company policies

**Qualifications**:

- 2+ years of experience in retail management or supervisory role (required)
- Excellent customer service and communication skills
- Proven leadership and team-building ability
- Highly organized and detail-oriented
- Strong problem-solving and decision-making skills
- Familiarity with photography or imaging products (preferred but not required)
- Tech-savvy and willing to learn about new products and services

**What We Offer**:

- Competitive salary
- Comprehensive training and development opportunities
- Employee discounts on photography gear and services
- A supportive and fun work environment
- Opportunities for growth within a proudly Canadian company

**Who You Are**:

- A people-first leader with a positive attitude
- Passionate about helping others and delivering great service
- Curious and excited to learn about photography, videography, and printing
- Someone who thrives in a fast-paced, hands-on environment

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

Application question(s):

- Do you have any experience with photography/videography?

**Experience**:

- Retail management: 2 years (required)

**Location**:

- Winnipeg, MB (required)

Work Location: In person

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