Memory Care Coordinator

Symphony Senior Living is a leading provider of senior services in Canada; we provide private pay services to residents in our beautiful communities, from independent living, through to end of life. We are the true alternative to a Long-Term Care facility - to that end we are NOT a medical institution we are the HOME to many seniors of many levels of ability. We Serve BOTH our Seniors and Their loved ones.

We are currently seeking a passionate and _experienced leader _to join our team as Moments Care Coordinator for our Forest Valley Terrace residence. This community serves seniors in _full assisted living and memory care support through to end of life_.

You should be interested in this position if you love working with people and you find the challenge of connecting and serving residents with physical needs rewarding We require, an experienced leader of people, but more importantly someone who is compassionate and driven to provide a high quality, interactive, residential and compassionate environment to the resident, their families and the team. Our residents and families pay for all costs, so you must be able to understand budgeting and be a good steward of the resources available and our customers needs.

The Moments Coordinator manages the overall operations of the Moments Neighbourhood and has primary responsibility for meeting the direct care and life enrichment needs of the Moments Neighbourhood residents. The Coordinator has direct supervisory responsibility for the Moments Program Care Managers and is a champion and resource in the Community for all elements and components of the Moments Program.

Job Requirements:

- Proactively schedules and maintains staffing of the Moments Neighbourhood based upon the occupancy and specific care needs of the current residents so as to ensure appropriate levels of staffing, while managing within the budgeted guidelines
- Reviews, modifies and approves direct care labour hours using ADP computer time and attendance software system
- Develops and maintains the Designated Care Manager (DCM) assignments, balancing and reassigning staff as resident census and care needs change
- Trains and supervises care staff assigned to the Moments Neighbourhood in providing day to day resident care in compliance with approved SSL programs, policies and procedures
- Delivers Moments training and orientation programs to new Community employees and ensures all Moments Neighbourhood staff are trained and provide care and life enrichment according to the prescribed Program elements and signatures.
- Actively participates in the resident assessment and care planning process, working closely with the Wellness Coordinator and Executive director, based on the family interviews and ongoing evaluation of resident needs.
- Successful attainment of Health Care Aide (HCA) Certificate or equivalent
- 2-3 years experience providing direct care, preferably to seniors
- Prior supervisory experience desired
- Knowledge and understanding of Alzheimer’s Disease and related dementias and a desire to serve residents and families of the Moments Neighbourhood
- Leadership skills and ability to coordinate care across disciplines (including Wellness, Activities, Dining, etc.)

Items to be aware of:

- Symphony is an equal opportunity employer
- This position is _a Non Union _position
- You must pass a Vulnerable sector back ground check
- You must be able to work with Dogs and Cats and other animals, allergies or other needs cannot be accommodated.
- Due to our high level of residents with dementia; your tattoos and piercings must either remained covered by clothing or are discrete. Any other external body decoration, including hair, must not be frightening to a frail senior with dementia.
- You must be legally allowed to work in Canada
- You must be in good physical health as this job requires lifting, sitting, standing and walking.
- Must be able to read and write in English and basic ability to converse in French
- You must own your own car or have regular access to a vehicle.
- Available on call, weekend, evenings, nights and in emergency situations as required.

**Salary**: From $45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability

COVID-19 considerations:
COVID protective measures are in place including all team members must wear a mask during your shift.

Ability to commute/relocate:

- Orléans, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- supervisory/management: 2 years (preferred)
- Dementia care: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: One location