Maintenance & Snow Divisional Manager
2 weeks ago
_Lead With Purpose - Grow With Us - Build Strong Relationships_
Do you thrive in client-facing roles where no two days are the same? Do you enjoy making smart decisions, solving problems, and seeing your efforts translate into real-world results? Are you ready to help grow a division while building lasting relationships with both clients and team members?
If you’re nodding along, this might be the perfect opportunity for you.
**A Bit About Us**:
Jenron Creative Landscapes has grown steadily over the past 20 years—from a two-person crew to a team of 80+ skilled professionals and contractors. We're united by one mission: to create beautiful, functional outdoor spaces and offer outstanding client care year-round. We pride ourselves on high-quality work, a supportive and fun culture, and an impeccable safety record.
**Where You Fit In**:
We're looking for a **Divisional Manager** to take the lead in our **Snow & Maintenance Services Division**. You’ll be the primary point of contact for clients, manage key accounts, help grow recurring revenue, and drive the quality and efficiency of our services. You’ll work closely with operations, sales, and administrative staff—your work will make a major impact.
Key Responsibilities:
**Client Interaction & Sales**
- Be the main contact for snow and maintenance clients
- Build strong relationships with clients and subcontractors
- Respond quickly to service requests and resolve issues with care
- Quote new work, upsell services, and renew contracts
**Site Oversight & Scheduling**
- Perform site walkthroughs and update assessment sheets
- Identify enhancement opportunities and schedule seasonal services
- Adjust schedules based on weather, staffing, or client needs
- Create and maintain schedule templates
**Execution & Quality Control**
- Ensure work is completed to company and client standards
- Adjust services or approach as needed to meet expectations
- Help troubleshoot issues with the field team
**Admin & Financial Oversight**
- Coordinate with the operations administrator for accurate, timely billing
- Follow up on outstanding invoices
- Monitor profitability and job costs
**Support & Operations**
- Order key materials / equipment
- Help explore new business development ideas
- About 25% of your time will be spent on miscellaneous and growth-related tasks
**Requirements**:
- 3-5 years in landscape maintenance, snow services, or account/client management
- Strong people skills - clients should feel confident and cared for
- Proven experience quoting work and explaining service options
- Confident identifying site issues and suggesting enhancements
- Excellent organization and follow-through
- Tech-savvy: Google Workspace, LMN, QuickBooks, etc.
- Comfortable working both in the field and the office
- Valid Class 5 Driver’s License
What We Offer:
- Competitive wage
- Company phone and computer
- Extended health & dental care
- Mentorship and learning opportunities
- Bonus and referral programs
- Supportive and fun team culture
- Flexibility - average of 44 hours per week, but varies by season
- Opportunity to make a real impact and grow a division
Pay: $64,000.00-$84,000.00 per year
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Wellness program
**Experience**:
- Account management: 3 years (required)
Work Location: In person
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