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Hotel Front Desk Supervisor

2 weeks ago

Red Deer County, Canada HOWARD JOHNSON INN Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:

- Expérience:
**Education**:

- College/CEGEP
- or equivalent experience
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
**Supervision**:

- 3-4 people
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Physically demanding
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Organized
- Team player
**Experience**:

- 1 year to less than 2 years
**Support for persons with disabilities**:

- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
**Support for newcomers and refugees**:

- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
**Support for youths**:

- Offers mentorship, coaching and/or networking opportunities for youth
**Support for Veterans**:

- Provides awareness training to employees to create a welcoming work environment for Veterans
**Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Provides staff with awareness training to create a welcoming work environment for mature workers
**Supports for visible minorities**:

- Offers mentorship programs that pair members of visible minorities with experienced employees