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Travel Group Planning and Sales Coordinator

2 weeks ago

Etobicoke, Canada Jonview Full time

**VALUES**:
**WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other.

**WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.

**WE GO BEYOND** our responsibilities to our customers, our colleagues, society, and the environment.

**DESCRIPTION**

The incumbent will be responsible for building group travel itineraries for tour operators globally per assigned markets and accounts. The Group Planning & Sales Coordinator will be communicating with tour operator clients during the travel planning stage, calculating pricing, and creating proposals.

**RESPONSIBILITIES**
- Contact Tour Operator clients to confirm the reception of the group travel request and the quality of their needs.
- Develop travel itineraries by researching and verifying tourist products to include within the program.
- Create quotations via our in-house system and ensure the accuracy of all data.
- Prepare and send sales proposals to clients (design itineraries, write texts, calculate estimates)
- Contact suppliers as needed (availability request, rates, reservation policies)
- Adjust programs and quotations as needed in order to close sales.
- Work closely with the Buying Team to meet each clients’ needs.
- Ensure compliance with each supplier’s terms and conditions in order to create the group booking agreement.
- Complete and assemble files in view of their operation
- Work closely with the Operation team to facilitate the transition of the file with regards to the client needs.
- Relevant education in tourism and 2-3 years of experience in the tourism industry, more particularly in a receptive.
- Very good Knowledge of Canadian and USA tourist destinations
- Excellent computer skills (Windows environment, Word, Excel)
- Verbal and written communication skills in English with internal and external clients and customer service skills.
- Mastery of the French language is required (both oral and written). Knowledge of a 3rd language (Spanish / Italian / German / Dutch) is an asset.
- Strong mathematical skills.
- Great sense of organization, autonomy, ability to work under pressure and meet tight deadlines
- Ability to work in a team environment, meticulousness and attention to detail.

**Job Types**: Full-time, Permanent

Pay: $43,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Are you comfortable working in a hybrid setting?
- Please rate your knowledge of Canadian geography (1-beginner, 10-advanced).
- What are your salary expectations?

**Experience**:

- tourism/hospitality: 2 years (required)
- Sales: 2 years (preferred)

**Language**:

- French (required)

Work Location: Hybrid remote in Etobicoke, ON M9B 6K5