Lead Business Analyst

**Job Description**:
**Role description**

We are looking for a **_Lead Business Analyst._**

The Business Analyst position is an exciting role that is pivotal in achieving our vision to become the best provider of disability management solutions. This position allows you to work with many different teams within our Disability organization and larger Group Division.

This business analyst works with our front-line field organization and system partners to recommend the changes that will transform our operation - either through business process re-engineering or system re-design. This position is suited to an individual who enjoys working in an environment with complex problems, challenging deadlines, drives problems to conclusion and has the desire to become a business and technical expert in the organization.

**What you will do**
- Supporting current disability systems by providing technical and process assistance to field inquiries.
- Working with business users to thoroughly identify and document business requirements using a variety of methods. The Business Analyst is responsible for ensuring all impacts of solution are understood, and risks have been identified.
- Presenting recommendations to senior leaders in the organization.
- Identify quality and efficiency issues and determine and implement solutions.
- Leading resources on larger projects, providing guidance and direction to team members. May include developing a formal project plan, monitoring and managing the plan to ensure deadlines are met and project objective is achieved.
- Developing acceptance test strategy and coordinating execution of test plans.
- Developing implementation plans; may include development and delivery of training to users and maintaining project and department documentation.
- Mentoring other business analysts.

**What you will bring**
- Post-secondary education related to business. Other degrees that demonstrate focus on critical thinking are also valuable.
- Solution focused - enjoys the challenge of problem solving.
- Solid communication skills, both verbal and written. Group presentation experience an asset.
- Commitment to self development.
- Experience in coaching, training or assisting other staff.
- Knowledge of Group Health & Dental, Group Insurance systems, or disability claims processes is a definite asset.
- Prior experience working on large system development projects is a definite asset.
- You will consent to a criminal background check as well as the Government of Canada enhanced security screening, the cost will be covered by Canada Life.
- Previous disability claims or case management experience would be an asset

**_
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg._**

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

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