Lead Business Analyst

Lead Business Analyst at RBCRole overview: A Lead Business Analyst is responsible for leading business analysis efforts to identify, assess, and prioritize business needs and opportunities for improvement. This role will involve working closely with stakeholders, including business leaders, IT teams, and external partners, to understand business requirements and develop solutions that meet those needs. The focus of this role includes Jira solutions, as well as supporting the publication and implementation of formal documentation.What is this opportunity?A Lead Business Analyst is responsible for leading business analysis efforts to identify, assess, and prioritize business needs and opportunities for improvement. This role will involve working closely with stakeholders, including business leaders, IT teams, and external partners, to understand business requirements and develop solutions that meet those needs. The focus of this role includes Jira solutions, as well as supporting the publication and implementation of formal documentation.What will you do?Lead cross-functional teams to identify business needs and develop solutions to address themConduct business analysis, including gathering and analyzing data, identifying trends, and developing recommendationsDevelop and implement business process improvements, including process mapping, workflow design, and change managementWork with IT teams to design and implement technical solutions that meet business needsDevelop and maintain documentation, including design and process documents, and process workflowsCommunicate business analysis findings and recommendations to stakeholders, including business leaders and IT teamsPublish approved content on internal websiteWhat do you need to succeed?Must have:Strong understanding of business operations, including business processes, organizational design, and change managementExcellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levelsStrong analytical and problem-solving skills, with the ability to analyze complex data and develop creative solutionsAbility to handle multiple projects simultaneously, and excellent problem-solving and time management skillsExpertise with Jira project administration capabilities and the ability to configure Jira solutions to support complex business needsNice to have:Proficient in charting / processes design tools (e.g. LucidChart, Visio)Proficient with Version Control for documentation (e.g. GitHub, documenting versions in documents)Experience with writing in markup languages (e.g. HTML, Markdown, XML)What's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsAdditional Job DetailsAddress: 16 YORK ST:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-10-24Application Deadline: 2025-11-14Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity Employment: At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community to stay informed about career opportunities at RBC and receive updates on jobs, tips, and events. RBC is committed to expanding access to opportunities and welcoming diverse perspectives to our teams. #J-18808-Ljbffr