Director, Technical Applications

**Company Description** **_ Konecranes moves what matters_**_. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way. That's why, with 16,000+ professionals in over 50 countries, we are trusted every day to lift, handle, and move what the world needs._ **Job Description** Title: Director, Technical Applications - Industrial Cranes, CTO** **Location**:Burlington, Ontario, L7L 6A4 Canada The Director, Technical Applications is responsible for supporting the sales efforts of the Industrial Crane sales consultants within their geographic area of responsibility. RESPONSIBILITIES: - Support front line area VPs with the review of Industrial Equipment (CTO) contracts and/or terms and conditions to streamline the review process with the goal of attaining orders growth and increase the revenue per head. - Responsible for thoroughly reviewing and submitting all order entries from the CTO outside sales consultants. The goal is to have clean and executable orders entered, so that order entry personnel and project managers can clearly and efficiently deliver the products sold. The result is to improve upon errors & omissions which will lead to higher profitability. The goal is to improve upon Customer Satisfaction, which will lead to customer retention and future growth. - Provide monthly update for the Five Star Awards. - Responsible for entering orders into the master spreadsheet for CMAA, commissions, etc. - Assist Area VPs with the monthly manager’s rush report and forecasting. - Hold front line sales consultants accountable with accurate order entry. All sales consultants are required to provide all documents with each order. This includes but not limited to the four - folder zip file which includes all main documents, estimates, drawings, and any miscellaneous information, such as site condition photos, special requirements, etc. All files and folders must be named properly with each order submitted. Ensure that the Crane Inquiry sheet is thoroughly completed by the sales consultants for the Sales Support representatives. - Assist with the review of certain job specifications and offer support in negotiating specifications and T&Cs, where required. Help sales consultants to clearly define that the customer’s needs align with our best offering. - Develop and mentor the existing sales resources to build technical knowledge. Help them become the technical sales consultants to our customers. - Participation in monthly management meetings to review status of the business. Specific areas of concern may be addressed for evaluation and some preparation and study may be required. - You will be part of the Inside Sales Support Management staff and will be required to work as a team to further improve and develop this support team. - Perform other duties as assigned. **Qualifications** REQUIRED SKILLS & COMPETENCIES: - Must have a basic understanding of mechanical and electrical principles. - Good verbal, written communication skills, as well good computer skills are required. EDUCATION & EXPERIENCE: - A 4-year degree and past work experience with industrial related sales. OTHER REQUIREMENTS: - Ability to travel internationally, locally and outside the service area for operational requirements & training when necessary. - 30% Travel required. **Additional Information** What we’re offering in-return**: - RRSP Match - Standard Benefits (Dental, Vision, and Medical) - Profit Sharing - Personal Emergency Leaves - Learning Development Programs - Flexible Hours - Short & Long term Disability Plans **"How to reach us"** If you don't meet the desired criteria 100% and your resume looks like an experience? Don't worry Life experience is also important to us - so show us what you can do. **Grow your career with Konecranes and discover exciting opportunities while doing the job you love** - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._ - Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category._ - _ - Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent wit