Receptionist, Corporate Services

Company Description
**Make an impact at a global and dynamic investment organization**

When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, São Paulo and Sydney.

CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

- Diverse and inspiring colleagues and approachable leaders
- Stimulating work in a fast-paced, intellectually challenging environment
- Accelerated exposure and responsibility
- Global career development opportunities
- Being motivated every day by CPP Investments’ important social purpose and unshakable principles
- A flexible/hybrid work environment combining in office collaboration and remote working
- A deeply rooted culture of Integrity, Partnership and High Performance

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here’s an opportunity for you to invest your career at CPP Investments.

**Job Description**:
Reporting to the Manager, Corporate Services NA, the Receptionist is a customer service oriented professional responsible for greeting visitors, answering a multi-line switchboard, and providing meeting room management. Additionally, the Receptionist is engaging in broader Corporate Services initiatives as required. In this shared position, the Receptionists will reinforce CPP Investments’ position as a global investor and will strongly reflect our Guiding Principles of Integrity, Partnership, and High Performance. This is a 2 Month Contract.

**Responsibilities**:

- Works alongside the other Receptionist to proactively assume equal responsibility for reception operations.
- Greets and registers all visitors, vendors, and new hires to the CPP Investments One Queen office
- Answers all incoming phone calls and redirects as necessary. Ensures that all phone inquiries are handled efficiently, politely, and with confidentiality.
- Provides all new employees to CPP Investments with first day information, coordinates with Corporate Services team for access card photo taking and arranges for Managers to greet them at Reception.
- Manages and maintains an up-to-date list of departmental representatives for quick call transferring
- Creates and reviews documents for Corporate Services as requested.
- Provides back up support to Guest Services when necessary
- Assists with miscellaneous administrative tasks for Corporate Services departments.
- Runs small projects or initiatives end to end, identifying and escalating issues, and meeting stakeholder requirements
- Completes nightly metrics to capture data on meeting room utilization and visitor volume. Notes important or significant meetings for monthly reporting.
- Manages and maintains all documents related to reception operation.
- Assists with front of desk requests from guests and or CPP Investments employees.
- Ensures that Reception area is continuously stocked with all CPP Investments related materials including Annual Reports, Information Booklets, Pitch Books, etc.
- Engages in a variety of support requests including facilities and building requests, transportation requests, courier/mail requests coordinating last minute room bookings, coordinating tech support requests, coordinating meeting room service requests.

**Qualifications**:

- Minimum high school diploma, (College Diploma or Bachelor’s degree preferred) with 2 years’ experience as a receptionist working in a corporate work environment.
- Prior experience in investment firms, banks, law firms or other financial services related industry also an asset.
- Hospitality and client services background an asset
- Maintains a highly professional demeanor in all interactions with CPP Investments employees and visitors. Must be able to maintain high level of confidentiality with respect to business matters.
- Must be customer focused with a desire to exceed customer expectations and utilize strong interpersonal skills when interacting with all levels of staff and external visitors.
- Requires excellent communication skills, both written and verbal in English (French and additional languages an asset).
- Proficiency using Microsoft Office Suite

Additional Information

Visit our **LinkedIn Career Page** or **Follow us **on** LinkedIn. #LI-PS1**

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