Help Desk Analyst
1 week ago
Information technology
**Work setting**:
- Help desk
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
**Computer and technology knowledge**:
- MS Exchange
**Security and safety**:
- Criminal record check
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:
- Accurate
- Client focus
- Excellent oral communication
- Judgement
- Organized
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
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