Order Manager

1 week ago

Calgary, Canada McCrum's Office Furnishings Full time

Summary

The Order Manager is responsible for the effective management of client orders from entry and acknowledgement to pre-delivery, providing administrative support to sales personnel, and accurate and timely service to clients. Coordinates order management, factory interface, pre-delivery scope of work and closeout of deficiencies. Success within this role requires strong technical aptitude, effective communication skills and ability to self-manage workload under condensed timelines. Order Managers may be assigned to specific clients, or assigned work based on value or complexity of projects.

Duties
- Manage and oversee the entire order management process, from order placement to delivery
- Coordinate with various departments such as sales, production, and logistics to ensure timely and accurate order fulfillment
- Utilize systems and software to track and monitor orders, inventory levels, and shipment status
- Procure necessary materials and components to fulfill orders
- Collaborate with the supply chain team to optimize inventory levels and minimize stockouts
- Implement and maintain an effective MRP (Material Requirements Planning) system
- Coordinate with production teams to ensure timely fabrication of products

Monitor and analyze demand patterns to support effective demand planning
Implement lean manufacturing principles to streamline order management processes

Experience
- Bachelor's degree in supply chain management, business administration, or a related field (preferred)
- Proven experience in order management or a related role
- Strong knowledge of supply chain processes and best practices
- Familiarity with MRP systems and other order management software
- Experience in demand planning and inventory optimization
- Knowledge of lean manufacturing principles is a plus

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as requested to meet the ongoing needs of the organization.

**Salary**: From $49,500.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Work Location: In person

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