Client Service Administrator

1 week ago

Toronto, Canada People Corporation Full time

We are seeking a Client Service Administrator to join our team in Toronto, ON.

As the Client Service Administrator, you will be a part of a dynamic team, that provides an exceptional client experience for Group Insurance clients.

In this role, you will be responsible for supporting Plan Administrators and Plan Members with the completion of member enrolments and changes and plan updates, as required. As a technically savvy individual, you will provide administrative support to the Client Service Specialists through the completion of Portal Updates, written communications and other adhoc duties.

**The Client Service Administrator will**:

- Handle incoming and outgoing mail for the client service team
- File enrolments and member change requests as appropriate
- Support portal approvals process for standard transactions
- Complete written communications and letters to Plan Members and Plan Sponsors
- Support the month end billing cycle
- Data entry
- Adhoc duties as required

**T**o be successful **as a **Client Service **Administrator with People Corporation, you will need**:

- 2+ years of experience in group benefits industry is a must (call center, claims, group administration)
- 2+ years of experience working Client focused with commitment for service excellence
**- Bilingual: English & French (Written & Spoken) is preferred
- College or university degree would be an asset
- Proficient computer skills

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

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