Current jobs related to Team Lead, Sales Operations - Burnaby - Delta-Q Technologies

  • Team Lead, Automotive Partner Operations

    3 days ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Team Lead Sales Support

    1 week ago

    Burnaby, Canada TFG Financial Corporation Full time

    **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose...

  • Customer Success Team Lead

    1 week ago

    Burnaby, Canada Global Fleet Management Full time

    We are looking for an experienced **Customer Success Team Lead**to lead a Team responsible for driving long-term client relationships and expanding post-sale value. This is an excellent opportunity for a hands-on leader who thrives in fast-paced environments, enjoys mentoring others, and is passionate about delivering an exceptional customer...

  • Business Operations Lead

    2 weeks ago

    Burnaby, Canada Robert Half Full time

    Are you a builder at heart — someone who thrives at the intersection of operations, partnerships, and growth? We are looking for a versatile Business Operations & Growth Lead to support a fast-moving AI team that’s scaling both its product footprint and commercial presence. This role blends hands-on operational leadership with client and partner...

  • Manager - Sales Operations

    2 weeks ago

    Burnaby, Canada Wesco Full time

    As a Manager - Sales Operations, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco’s sales organization. You will be responsible for continuously improving and safeguarding our sales-centric culture, making Wesco the employer of choice for industry’s best sales professionals....

  • Manager, Sales and Operations

    5 days ago

    Burnaby, Canada RXO Full time

    **Accelerate your career at RXO.** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North...

  • Manager, Sales and Operations

    2 weeks ago

    Burnaby, Canada RXO Full time

    **Accelerate your career at RXO.** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Role...

  • Manager, Sales and Operations

    2 weeks ago

    Burnaby, Canada RXO Full time

    **Accelerate your career at RXO.** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Role...

  • Manager, Sales and Operations

    2 weeks ago

    Burnaby, Canada RXO Full time

    **Accelerate your career at RXO.** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North...

  • Operations Application Support Team Lead

    1 week ago

    Burnaby, British Columbia, Canada Kardium Inc. Full time

    Your opportunityBy joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation – which can cause stroke, heart failure, and other heart-related complications.Kardium's...

Team Lead, Sales Operations

2 weeks ago

Burnaby, Canada Delta-Q Technologies Full time

**About Delta-Q Technologies**:
**What We Value**:
**Perseverance**: We don’t give up when it’s hard.

**Innovation**: We improve our products and processes when it’s a competitive advantage.

**Collaboration**: We are one team. respectful, open and honest.

**Driving Results**: We are here to win. We work hard to deliver on our commitments.

Doing the Right Thing is the central philosophy at Delta-Q. Four simple words that sum up our values, and so much more about our company. It means doing the right thing for our employees, communities, and customers.

We’re passionate about creating a sustainable business and contributing to a greener future for the world. We have a Vision to 'Charge The Future' and we mean it.

At the end of the day, it’s what keeps us going.

**About ZAPI GROUP**:
**About Sales Operations**:
Sales Order Management involves a comprehensive approach to handling customer orders from start to finish. This includes everything from creating and tracking orders to shipping and delivering them according to customer specifications.

This process is vital to Delta-Q's Sales Operations, ensuring that orders are processed accurately and efficiently, enhancing customer satisfaction and supporting business growth.

**Position Summary**:
The purpose of this position is to lead the Sales Operations team, overseeing daily order communication with account managers and customers. The role focuses on improving processes and aligning with company goals and values. It ensures the highest level of customer service while coordinating and managing customer orders. This position requires cross-functional engagement across internal operations, finance, engineering, sales, and manufacturing teams.

This is a full-time, permanent position.

**Specific Duties**:

- Professionally handles order-related customer inquiries and escalations.
- Leads the day-to-day activity of the Sales Operations team, ensuring orders are received and processed accordingly, along with customer communication.
- Manages process flows, automation, and improvements to scale the business and achieve company objectives.
- Works alongside Planning and Logistics to ensure alignment on communication, processes, and metrics.
- Exercises due diligence to maintain the accuracy of customer transactions.
- Escalates with the Sales team on customer line downs or customer issues as required.
- Handles issues in the best interest of both the customer and Delta-Q.
- Manages and contributes to key cross-functional activities.
- Helps drive order management KPIs and reporting requirements for Management and Sales teams.
- Drives the development of the Sales Operations team, focusing on performance, processes, and workload requirements.
- Other duties as assigned_._

**Requirements**:

- Proven relevant work experience, preferably in a sales operation or inside sales role.
- Excellent interpersonal, communication, and customer service skills.
- Anticipates customer needs and takes action proactively.
- Strong attention to detail.
- Proven leadership skills with experience leading others
- Proficient organizational and time management skills with the ability to meet deadlines.
- Works well independently; plans and allocates their own time efficiently.
- Demonstrates solid decision-making and problem-solving skills.
- Experience with SAP, Sage, MAS100, and Sage Inventory Advisor.
- Consistently exhibits and models Delta-Q’s company values (Collaboration, Perseverance, Innovation, Driving Results).

**Benefits**

Base Salary: $72,000 - $85,000 per year plus bonus.

The compensation offered will be determined by experience, qualifications, knowledge, and skills.

**Additional Benefits**:

- Annual incentive (bonus) program
- 2% GRSP employer matching with Industrial Alliance (iA)
- Comprehensive health and dental benefits with Sunlife Financial
- Paid time off including vacation plus 8 days of personal time
- $300 annual Health Spending Account
- Employee & Family Assistance programming with Inkblot Therapy/GreenShield
- In-house Gym
- EV charging stations
- Dog-friendly office