Technical Implementation Manager

1 week ago

Edmonton, Canada IronSight Full time

IronSight is fueled by creativity and passion. Our simple, connected workflows reduce operational costs and environmental impact in the energy industry. If you get excited about disrupting archaic real-world processes with new technology, join us. Together we can help companies unleash their full potential with our revolutionary marketplace and field work management platform.

The Technical Implementation Manager will be a member of the Customer Solutions team and will collaborate across the company in support of our goals.

**Responsibilities**
- Lead implementations for new and existing clients including managing schedules and stakeholders, running requirements gathering workshops, workflow mapping, data gathering, configuring, deploying, user acceptance testing, monitoring, and maintaining
- Roll-up your sleeves by writing code, running database queries, and diving deep to ensure success
- This role encompasses the full software development lifecycle and is roughly 50% customer engagement and 50% technical implementation

**Experience**
- Degree/Diploma in computing science, engineering or related field, or equivalent combination of education and experience
- Minimum 3 years of experience as a software developer; experience as a business analyst or project manager for software implementations is an asset
- Experience in B2B SaaS organization that delivers moderate-to-complex solutions
- Experience with Enterprise Resource Planning (ERP) / Enterprise Asset Management (EAM), SCADA/IoT, Production Accounting systems is an asset
- Experience with API development including data architecture and access, protocol development, cloud infrastructure, and monitoring tools
- Strong communicator with excellent verbal, written, and presentation skills
- Detail-oriented with the ability to manage your own time and multiple priorities
- Strong relationship building and management skills that shine through when collaborating with clients and internal teams

**Our Values**
- Own It: We take extreme ownership in everything we do
- Be Bold: We show courage and take action to deliver exceptional results
- Win Together: As a team we win, lose, and grow together
- Get Obsessed: Passionate about innovation and client success

**What You'll Get**
- A rewarding role at an exciting, growing scale-up with a strong culture of connection, fun, and performance
- Flexible work arrangements that let you balance the great work you do with the responsibilities in your life
- 3 weeks annual time off
- Company-supplied laptop and software that allow you to showcase your talent and unleash your potential
- Group Benefit Plan that includes Mental and Physical Health, Vision, Dental, and Health Care Spending Account
- Office on vibrant Whyte Ave with access to free parking, with snacks and drinks provided

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Edmonton, AB

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