Human Resources Information System Specialist

Human Resources Information System Specialist

Toronto, Canada

**About Citco**

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

**About the Team & Business Line**:
Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of the Financial Application Support Team, and reporting to the Project Manager implementing ERP and HCM, the Human Resources Information Specialist is part of a global team who are responsible for implementing and supporting Oracle Cloud.

**Your Role**:

- Proactively monitor and support the Oracle Cloud HCM environment, specifically Oracle Recruitment Cloud (ORC).
- Troubleshoot and collaborate to resolve complex functional and technical issues
- Participate in functional validation, setup, test and implementation for ongoing Oracle EBS and Cloud HCM production support
- Elicit, analyze, and manage requirements
- Maintain project documentation, process maps, functional design documents and training materials
- Perform data migration reconciliation and validation of ORC-related data (e.g., job requisitions and descriptions)
- Triage and manage issues, defects, and enhancements from implementation through to quarterly releases
- Support stakeholders on bug fixes and enhancements, from documentation to execution of project requirements
- Coordinate and contribute to all phases of testing, including the development of test plans and test scripts
- Optimize processes and solutions, implementing best practices
- Perform impact analysis and assessments
- Contribute to and support new technology projects that integrate and align with ORC
- Elicit, design, implement and support reports and reporting requirements
- Proactively learn about upcoming releases and assess based on HR strategies and direction
- Understand day-to-day operations and work with other HR functional areas to correct discrepancies
- Support key HR users and overall user training.

**About You**:

- Minimum 6 years of proven demonstrable experience as a Business Analyst, Functional Consultant, Product Owner, or Business Consultant on Oracle.
- Bachelor’s degree in computer science, business, or a related discipline is required
- Master’s degree in information technology or other business-related discipline is an asset
- Strong knowledge of Oracle Cloud HCM (ORC, CoreHR)
- Experience from other recruiting platforms such as Taleo or Jobvite
- Proficient with OTBI and other reporting tools to aid ad-hoc reporting and data analysis
- Knowledge of JIRA, Confluence, and SharePoint is an asset
- Strong project management skills, including a good understanding of project phases and lifecycles
- Experience in HCM data management, including performing audits for accuracy and compliance
- Business-focused approach with strong interpersonal skills
- Must be able to work independently with little guidance
- Must be able to multitask and pay close attention to detail

**Our Benefits**

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

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