Front Desk Receptionist/chiropractic Assistant

2 days ago

North York, Canada Madison Clinic Full time

We are looking for a **motivated**, **friendly and positive** **Receptionist/Chiropractic Assistant** with **excellent communication skills** to work the front desk **Monday to Friday** in a multi-disciplinary sports injury clinic which has been around for 20+ years. We are conveniently located at Yonge and Sheppard in just 5 minutes walk from the subway.

The Receptionist/Administrative Assistant is responsible for providing support in an administrative, reception, and clinical setting. The assistant will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and organization skills are needed.

**Experience** working in a Rehab Clinic (Chiropractic, Physiotherapy etc.) using Universal Software or similar scheduling system and submitting claims to extended health care using portals **are required** (Telus, BlueCross, Sunlife, Provider Connect Etc.) **MVA and WSIB knowledge is beneficial**.

**Position Duties**
Providing reception and assistant duties to the office including but not limited to:

- Answering a multi-line phone system with inquiries from patients and other healthcare professionals
- Scheduling appointments using PMP software (experience with Universal software is benefitial)
- Producing invoices, handling payments and point of sale transactions, balancing the end of day payments
- Processing Extended Health Insurance claims/direct billing.
- Assisting with medical histories of patients and escorting them into clinical rooms
- Preparing paperwork for orthotic orders, receiving shipments of products, and ensuring patients have appointments to collect their orders in a timely fashion
- **Maintaining a professional and positive atmosphere at the clinic is essential, running the office efficiently and with accuracy**

**Essential Skills and Abilities**
- Computer use
- Critical thinking
- Problem solving and decision making
- Working independently and with a team
- Oral and written communication
- Organized
- Pay attention to details
- Scheduling appointments
- Create and maintain client and office records
- Perform general clerical duties

Work remotely
- No

**Hours**
- Monday (11:00am-6:00pm)
- Tuesday (9:00am-4:00pm)
- Wednesday (11:00am-6:00pm)
- Thursday (10:00am-5:00pm)
- Friday (9:00am-3:00pm)
- **TOTAL 34 hours.**

**Job Types**: Part-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 30 - 34 per week

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- On call

**Experience**:

- administration in a rehab clinic: 1 year (required)

Work Location: In person

Expected start date: 2024-12-02

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