Treatment Program Assistant Manager

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith
- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Position Purpose summary**:
The Treatment Assistant Manager - Women's Program is responsible for oversight of Harbour Light's bed-based substance use treatment and recovery services for adult women. They supervise the Women's Treatment counselling and support staff, program implementation, and administrative functions.
The Assistant Manager - Women's Program will work closely with the Treatment Program Manager and act in all respects as the Women's Program Manager in their absence. They will work collaboratively with the Assistant Manager - Men's Program and provide supervisory support to the Men's Program in their absence.
**Accountabilities**:
The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:
**PROGRAM ADMINISTRATION**:
In conjunction with the Treatment Program Manager develops and supervises operating policy and procedure for program and operational requirements
In collaboration with the Assistant Manager - Men's Program, coordinates Treatment staff meetings, including preparation of agendas and minutes, and creates and distributes monthly program rosters
Assists the Treatment Manager with Accreditation, program planning and evaluation, and other evaluation and reporting processes required by The Salvation Army and/or funders
Works with the Treatment Manager, finance staff, and senior leadership to ensure all reporting obligations are fulfilled for government funding partners and/or donors
Ensures compliance with Community Care licensing and funder requirements, including incident reporting
Oversees administration of Women's Program funding, including all reporting requirements
Maintains and audits the department safe, in conjunction with the Senior Accountant
Handles and ensures the protection of extremely confidential and sensitive employee, client, and program files, including financial documentation
Opens and distributes in-coming mail and parcel(s) and processes out-going mail including materials of a confidential nature.
Orders office supplies, medical supplies (such as Urinalysis and Breathalyzer tips), Client workbooks and bus tickets
PROGRAM OPERATIONS
Assists the Treatment Manager with case management, ensuring that professional clinical practices are in place to provide superior client care with respect to intake, counselling, support, referral, networking and other services, including appropriate use of rehabilitative and disciplinary measures.
Reviews database and file entries to ensure proper records and files are maintained for each client, make sure counsellors write progress and in-depth reports and provides information on the outcomes of the program and the progress of each client.
Oversees the Harbour Light Treatment Alumni Program or delegates this to appropriate staff
Collects, reports, and reviews statistical information for the Women's Program to better evaluate program needs and guide its ongoing development
May provide short-term emergency coverage for group counselling in the absence of Treatment staff
Participates regularly in the Reflections schedule, and attends graduation ceremonies and other important milestones and seasonal activities
Participates in or delegates the conduct of allowable physical searches of client rooms; maintains appropriate records of searches
Coordinates the ongoing development of the Women's Program to ensure services are trauma-informed, evidence-based, and therapeutically relevant to the needs of female-identifying clients
**MEDICATION MANAGEMENT**:
Acts as primary contact for Pharmacists and organizes medication training for new staff
Acts as liaison between Harbour Light, clients, pharmacy, and Treatment Doctor
Represents the Women's Program at Medication Safety Advisory Committee meetings; shares responsibility for scheduling, agendas, and minutes with the Assistant Manager - Men's Program
Ensures proper use of the Medication Room, including correct stock, regular audits, disposal of old medications, client confidentiality, and correct documentation (including MAR sheets)
Approves funding for medication for Treatment clients
Completes monthly/bi-weekly carries revie