Library Settlement Worker

**Library Settlement Partnerships**

**Job Description of Settlement Worker in the Library**

**Report to**:
**The Library Settlement Worker will be an employee of the Settlement Agency. Day-to-Day supervision/consultation will be provided by the Director of the Newcomer Settlement Services in the form of formal supervision meetings as well as informal support as requested by the worker.**

**Duties**:
**Work Timelines**

**The Settlement Worker’s position is a full-time position (37.5 hrs./week) covering a maternity leave situated at Jalna and Bostwick Branches of the London Public Library. The position requires weekday, evening and weekend hours**

**Hourly rate of pay: $26 - 27/hr.**

**Individual Service to Clients**:
**Meet with clients to assess their settlement needs and set individual priorities**

**Assist clients to orient to library services**

**Facilitate referrals to the most appropriate community service**

**Follow up with clients when appropriate**

**Group Services to Clients**:
**Participate in facilitation of library visits**

**In co-ordination with library contact staff, plans and coordinate settlement-related activities and programs for groups, including celebrations for LSP week**

**Facilitates greater involvement in library specific services and programs**

**Involves resource people from other community services in these programs**

**Facilitate group Citizenship Information Sessions to Permanent Residents who submitted Citizenship Applications.**

**Settlement Service and Outreach Plan within London Public Library**:
**Collect client feedback as requested by the LSP Steering Committee**

**Maintain up-to-date profile of the community including settlement-related issues**

**Share profile information with library staff**

**LSP Worker**

**2**

**Negotiates a protocol for library staff to identify newcomer clients and refer them to the LSP Worker**

**Identifies key messages regarding library usage and refer clients to library staff (eg. library card, computer classes, English language learning materials, employment resources, services to children, etc.)**

**Administrative**:
**Distributes generic promotional materials for LSP and settlement services**

**Develop and maintain promotional displays and materials**

**Enter statistical information in iCARE database**

**Attend Professional Development opportunities**

**Provide narrative and statistical reports as needed**

**Attend staff meetings as required by the Settlement Agency and Library**

**Job Expectations**:
**Ensures client confidentiality**

**A name badge will be provided by the Settlement Agencies.**

**Provides client-centered services in a supportive and culturally sensitive manner**

**Work flexible hours including evenings and weekends**

**Operate in accordance with policies, procedures, guidelines and protocols of the Settlement Agency, London Public Library, and Immigration, Refugees and Citizenship Canada**

**Constructive participation as a member of Settlement agency staff team by furthering collective team goals**

**Promotes the principles and values of the South London Neighbourhood Resource Centre**

**Provide a current criminal background check**

**Work under pressure and meet deadlines**

**Other duties as assigned**

**Qualifications and Skills**:
**1. Prefer post secondary education in Social Services**

**2. Extensive experience in actively supporting newcomers and referring newcomers, refugees and immigrants to needed services**

**3. Excellent interpersonal skills as well as verbal and written communication skills**

**4. Ability to communicate in a second language is an asset**

**5. Knowledge and experience using a computer and associated programs (Microsoft Suite)**

***

**Why Join Us?**

**At SLNRC, you will have the opportunity to make a meaningful impact in the lives of newcomers. You will work alongside a dedicated team passionate about fostering inclusion and building stronger, more connected community. If you are passionate about community development and have the qualification and flexibility to thrive in this dynamic role, we encourage you to apply**

**Mohamed Al-Adeimi,**

**Director, Newcomer Settlement Services**

**Job Types**: Full-time, Fixed term contract

Pay: $26.00-$27.00 per hour

Expected hours: 37.5 per week

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person