Clinical Services Director

**Reference #**
- 00866**Posted**
- Monday, November 18th, 2024 at 12:00am**Scope**
- Public Applications Accepted**Position**
- Clinical Services Director**Department**
- Professional Practice, Pharmacy & Post-Acute Specialty Services**Term**
- Permanent, Full-Time**Pay**
- Hiring Range: $126,637 to $130,436 annually, based on commensurate experience**Application Deadline**
- Monday, December 16th, 2024 at 12:00am**VALUES AND COMMITMENT**

At Northumberland Hills Hospital (NHH), our shared purpose is **_People First,_** and our core values of **Integrity**, **Quality**, **Respect**, **Compassion** and **Teamwork** are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

**EQUITY AND ACCESSIBILITY STATEMENT**

**LOCATION**

Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.

**ROLE OVERVIEW**

Reporting to the Vice President, Integrated Care, the Clinical Services Director, in collaboration with the Department Medical Leads provides the vision, strategic direction, leadership and operational management support for all aspects of the portfolio in alignment with Northumberland Hills Hospital’s (NHH) mission, vision, values and strategic direction.

The Clinical Services Director provides visible administrative leadership and demonstrates responsibility, accountability, and commitment to the development of a work environment that exemplifies interprofessional and ethical practice; professional autonomous decision making; empowerment; integrative thinking; appreciative inquiry; a shared governance philosophy; and positive recognition through the support of professional development and continuing education opportunities for the program.

In addition to their overall accountability for the portfolio, the Clinical Services Director has strategic and operational accountability for the identification, development, implementation, and evaluation of approved patient care services/programs that meet the evolving needs of the community and actively builds strategic partnerships with key internal and external stakeholders to establish integrated patient care processes that support the patient through their full continuum of care. The Clinical Services Director represents the hospital on regional working groups and committees including, but not limited to, oversight committees.

As an integral part of this role, the Clinical Services Director works collaboratively with the Senior Leadership Team, the CNE, all members of the Patient Services team, the Quality and Safety team, all members of the NHH leadership team and departments throughout NHH to ensure the strategic and operational efficiency of the Program.

**QUALIFICATIONS/REQUIREMENTS**

The successful applicant will possess:

- Master’s level education in Health Administration or related field (or actively pursuing).
- Baccalaureate degree in nursing or other health related field and current registration in good standing with the CNO (or other professional college).
- A minimum of 5-7 years recent, progressive management/leadership experience in an acute care setting.
- Recent clinical leadership experience in Professional Practice required
- Recent clinical leadership experience in Post-Acute Specialty Services and Pharmacy Operations preferred.
- Evidence of effective communication, and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem-solving approaches.
- Demonstrated commitment to leading edge interprofessional practice standards with knowledge and commitment to a shared governance philosophy and practice.
- Excellent interpersonal skills with a strong orientation to team development, mentorship, and staff empowerment.
- Proven leadership/management skills including strong financial, human resource, quality and change management, proven program planning, development, evaluation, and utilization experience.
- Experience and thorough understanding of the benefits of integrated clinical pathways and experience with creating integrated patient pathways.
- Demonstrated ability to work independently and be self-directed.
- Demonstrates a professional and respectful attitude to patients, public, volunteers and colleagues and fosters good public relations and effective working relationships.
- Ability to respond to many simultaneous/competing demands from