Intake & Assessment Case Worker

**JOB TITLE**:Intake and Assessment Case Worker, F/T Temporary, 12-month contract (maternity leave coverage)

**ANTICIPATED START DATE**:December 2nd, 2024

**REPORTS TO**:Clinical Manager

**APPROVED BY**:Executive Director

**APPROVAL DATE**:October 2024

**VISION**

All children and youth have the opportunity to grow to their fullest potential.

**PURPOSE OF POSITION**

**ROLES AND RESPONSIBILITIES**
- Receive and follow-up on external referrals to programs and services from caregivers, community agencies, and internally from Rebound programs.
- Conduct initial intakes and needs assessments with new clients and their families.
- Based on intake and assessment, present recommendations for appropriate programming based on Rebound’s service model.
- Assign caseloads to team members based on client needs, acuity levels, and staff capacity.
- Maintain waitlists for Rebound programs and services and make recommendations to those departments for the implementation of groups.
- Provide flexible supportive services throughout the County of Northumberland to eligible children, youth, and their families in need of mental health/skill-building support services, which may include Triple P, Emotion Self-Regulation groups, 1:1 skill building, or other programs as assigned by the Executive Director or designate.
- Coordinate providing services to clients through linkages to mental health professionals, referral services, outreach services, and other community supports utilizing established protocols, as appropriate.
- Monitoring client flow through service, in collaboration with Clinical Manager and appropriate staff member.

**ADMINISTRATIVE RESPONSIBILITIES**
- Coordinate/maintain client files and requests for service delivery.
- Organization and maintenance of filing system.
- Perform clerical tasks/telephone communication as required.
- Database entry and recording of information for referred and participating clients, including for purposes of program evaluation, assessment of needs and statistical reporting.
- Maintain accurate program statistics.

**ORGANIZATIONAL & TEAM SUPPORT**
- Participate in community committees as arranged with the Executive Director.
- Participate in team meetings and Rebound events as required.
- Provide backup and support to team members as appropriate.
- Understand and comply with Rebound Health and Safety Programs and AODA.
- Contribute to the smooth operation of all Rebound activities.
- Contribute to maintaining a healthy work environment.
- Other duties as assigned and/or requested.

**WORKING CONDITIONS**
- Flexibility in work hours, including ability to work weekends/evenings for purposes of program delivery and attendance at activities and events where necessary.
- Flexibility to work from home via virtual platforms as necessary and agreed upon with the clinical manager.
- Driving/travelling to rural locations within Northumberland County to provide services within Rebound’s community hub and other events.
- Requires extensive keyboarding on different devices.
- Requires working in shared open-concept office space, in a busy environment with frequent distractions.

**QUALIFICATIONS, EXPERIENCE AND REQUIREMENTS**
- Post-secondary education diploma or degree (**BSW** or **SSW**), or equivalent experience in a related field (minimum 3-5 years).
- Valid Ontario G Class Drivers’ License & reliable transportation, with minimum $2,000,000 liability coverage
- Satisfactory Criminal Record Check including Vulnerable Sector Search.
- Demonstrated knowledge and expertise in the field of community-based mental health services, with experience working with children, youth, and families.
- Knowledge of relevant legislation pertaining to children and family services/children’s mental health services.
- Excellent oral and written communication skills.
- Ability to develop collaborative working relationships in an inter-professional and inter-organizational environment.
- Working knowledge of community resources and pertinent service providers is an asset.
- Effective time-management and prioritization skills to handle the multi-faceted nature of the role.

**REBOUND CORE COMPETENCIES**
- Accountability
- Adaptability
- Client/Quality Focus
- Communication
- Inclusiveness
- Leadership
- Occupational Knowledge/Technology Orientation
- Team Focus
- Volunteer/Quality Focus

**Intake and Assessment Case Worker**

**Salary**: $24.00 - $28.00/hour

**Hours**: 37.5 hours per week

**CLOSING DATE: 4.00PM, October 31st, 2024**

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $24.00-$28.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-10-31
Expected start date: 2024-12-02