Sakihta Kikinaw Team Lead

REPORTS TO: Housing Services Manager

HOURS: 37.5 hours per week; Sunday through Thursday

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want - a constant and consistent caring force”

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

**JOB PURPOSE**:
sakihta kikinaw is flexible housing initiative for female identifying adults. The focus is to build a safe and healthy living space using harm reduction, relationship building, and community development philosophies to support tenants. This will include coaching, educating, and supporting participants in daily living skills, managing tenancy, and fostering a sense of community. The Team Lead will be responsible for the scheduling and supervision of staff, and overseeing intakes, tenancy, and programming at the site.

**KEY AREAS OF RESPONSIBILITIES**:

- Provide ongoing support and supervision to support staff.
- Participate in hiring process.
- Develop schedules & activities, in conjunction with supporting staff, to provide or facilitate programing to bring people together and build stronger relationships.
- Provide support to residents as needed and liaise with support workers as required.
- Make connections and foster relationships with external stakeholders, organizations, & agencies to bring in programing and encourage volunteering and employment.
- Support in processing referrals, intakes, partnership meetings, case conferencing, committees, etc.
- Facilitate and oversee tenancy management, including but not limited to: intakes, rent roll, distributing notices and warnings, dismissals, room turnover, damage deposit collection, etc.
- Manage and coordinate repairs, maintenance, installations, landscaping, etc., as required (both preventative and emergency maintenance).
- Work collaboratively with other Boyle Street programs to ensure there is appropriate coordination among programs supporting residents.
- Distributing tenant notices as required.
- Assess residents’ barriers and needs to assist, support, and advocate for them.
- Coordinate referrals to other support services, that may include: mental health supports, addiction treatment, family doctors, income supports, budgeting and/or financial literacy, etc.
- Perform other related duties as assigned by the Housing Operations Manager, which may include: supervising students, organizing program events outside of regularly scheduled work hours, co-facilitating program meetings and/or resident meetings, etc.

**QUALIFICATIONS**:
**Education**:
**Skills, Abilities and Attitudes**:

- Ability to work in a highly stressful and ever-changing environment.
- Must have excellent boundaries.
- Mental resiliency is key.
- Works under a trauma-informed lens.
- Familiarity with social services and the ability to navigate relevant systems.
- An understanding of Indigenous cultures, histories, and ceremonies.
- Able to solve problems quickly, creatively, and ethically with residents.
- Proven ability to work in a respectful and client-centered manner.
- Understands how to use de-escalation techniques.
- Works with initiative, commitment, and enthusiasm.
- Good working knowledge of Microsoft Office.
- Able to plan and make decisions in a timely, organized, and appropriate manner.
- Able to identify and maximize relevant opportunities.

**Experience**:

- At least 2 years of experience in delivering community-based services.
- Experience working with vulnerable and marginalized populations.
- Experience working in a residential setting would be an asset.
- Knowledge of Landlord & Tenant Legislation is an asset.
- Extensive knowledge and understanding of poverty related issues, trends, and services particularly within, but not limited to the urban Indigenous population is essential.
- Good working knowledge of Alberta Supports and other resources available within Edmonton.
- Criminal Record and Child Intervention Checks (results will be reviewed on a case-by-case basis)

**Closing Date**:
Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:
She/Her/Hers

He/Him/His

They/Them/Theirs

And other pronouns that help individuals to express themselves