Assistant Banquet Manager

1 week ago

Richmond, Canada Sheraton Vancouver Airport Hotel Full time

**Who we are**:
At the Sheraton Vancouver Airport Hotel, hospitality never stops. Our vision is to create remarkable hospitality experiences every day and our Associates are at the heart of it all.

We provide a meaningful environment to Associates enabling them to thrive both professionally and personally with industry-leading benefits, discounted stays at Marriott properties worldwide, extended medical and dental benefits, career development and training opportunities, and volunteer programs that support Marriott’s corporate initiatives.

The Sheraton Vancouver Airport Hotel was recently voted “Outstanding Workplace of the Year” at the Richmond Chamber Commerce, 2021 Business Excellence Awards.

**What you'll do**:
The Assistant Banquet Manager will assist the Banquet Manager in the day to day Operations of the Banquet Department including:

- Scheduling appropriate staffing levels and controlling/monitoring daily labour costs
- Supervising and assisting in the set-up of functions according to the function contract specifications
- Meeting with clients daily to ensure all aspects of a function meet the guest’s expectations and dealing with requests/complaints as they arise
- Controlling supplies and equipment to assist in minimizing expenses and increasing profit
- Effectively communicating with Associates using tools, such as daily meetings, development reviews, training, departmental orientation, and departmental meetings
- Ensuring adherence to set brand standards, policies and procedures as set by the hotel, Marriott and Human Resources
- Collaborate and provide support on social media initiatives including online reputation management (TripAdvisor, Yelp, etc.), content creation and social customer service.
- Responsible for all other duties as assigned by the Banquet Manager and or the Director of Food & Beverage.

**What you'll offer us**:
We are looking for an efficient individual with excellent organizational and communication skills who thrives in a team-oriented workplace.
- **Must be available to work varied shifts from Monday to Sunday, including mornings, afternoons, nights on weekdays, weekends and public holidays**:

- Minimum 3 years of experience in Hotel Banquets, preferably with at least 1 year in a supervisory or management role
- Ability to work varied shifts and hours including evenings and weekends
- Excellent communication, analytical and interpersonal skills
- Highly motivated and able to motivate others
- Ability to develop and train Associates
- Excellent organizational skills and detail oriented
- Ability to maintain enthusiasm and a positive attitude

Pay: Up to $68,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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