Quality Coordinator

Job Identification
**Job Title**: Quality Coordinator
**Department and Number**: Administration - 008
**Employment Status**: Salaried, Full-Time, Permanent
**Location of Job**: Bouctouche, NB, Canada
**Supervisor Job Title**: Regional Director of Quality
Job Summary
At Systemair, we have a passion for indoor air quality. We are constantly striving to provide ventilation solutions that improve health and productivity in an energy-efficient and sustainable manner. Entrepreneurship is in our DNA, and we continue to grow in terms of capabilities, product range, size, sales volume, and market share. We employ and empower people to take initiative and make decisions with the best interests of our customers and team at heart by achieving our goals to be an Employer, Brand, Investment, and Neighbor of Choice. Simply put, we prioritize, simplify, and trust, while committing to accountable behavior and personal responsibility at work and with our neighbors.
Under the direction of the Regional Director of Quality, you will play a crucial role in ensuring quality standards are maintained in all areas of business. As a part of our Quality team, you will work closely with production, engineering, and other teams to implement quality practices, monitor compliance, and address quality issues.
With our continued growth, we are searching for a motivated individual who is aligned with our culture and has the essential skills and experience described below to take on this career opportunity.
Essential

**Responsibilities**:

- Maintain and improve Systemair’s Quality Management System (QMS).
- Lead and manage internal and external audits.
- Assist in the development and execution of corrective actions.
- Document, maintain and implement quality-related processes, policies, and procedures.
- Monitor and analyze key performance indicators (KPIs) related to quality and report on trends of areas for improvement.
- Work with internal stakeholders to evaluate and report on product design, address quality issues, conduct root cause analysis, and implement correct and preventative actions.
- Promote a culture that is focused on growth and improvement for quality-driven fundamentals.
- Provide training and guidance on quality-related best practices and standards as needed.
- Collaborate with internal stakeholders to address customer quality issues as needed.
- Ensure compliance with applicable quality and regulatory standards.
- Supervise RMA Specialist (if applicable) and process RMAs through ERP systems in addition to daily quality reviews.

Skills, Education, and/or Experience
- Bachelor’s degree in quality, industrial engineering, or a related field preferred.
- Previous experience in a quality coordinator position or similar role preferred.
- Previous experience with quality standards, software, and documentation preferred.
- Quality-related certifications, e.g. ISO 9001:2015 Foundations and Auditor courses, preferred.
- High attention to detail and analytical skills required.
- Organizational and problem-solving skills required.
- Technical skills required for computers and tablets.
- Able to work proficiently in a team-oriented setting, as well as independently.
- Able to work in a fast-paced environment.

Job Conditions
**Physical Demands**:

- Light physical effort - able to lift up to 20lbs at times.
- Manual dexterity and hand-eye coordination.
- Sitting, lifting, squatting, pushing, or reaching for intermittent or extended periods.
- Prolonged periods of sitting at a desk and looking at a computer.

**Work Environment**:

- Factory, Warehouse, Distribution Center, Office
- May be exposed to loud, repetitive sounds from machinery or equipment
- May use chemicals or other in accordance with MSDS
- May operate machinery in close proximity or with objects exposed to eyes or face

The job conditions described here and above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the position. Proper use of PPE such as safety glasses, closed toe shoes, hearing protection, gloves, face shields and other equipment as designated by the job being performed in a production environment is mandatory. Adherence to Systemair’s safety policy is a condition of employment.