Dispatcher/customer Service Manager

7 days ago


Ottawa, Canada Regional Factory Parts and Service Full time

Regional Factory Parts and Service has been providing quality repair on major appliances and fulfilling appliance part orders for over 30 years.

We are looking for a highly motivated and positive individual to be a part of our team of Dispatch Manager. This individual must possess: strong organizational, customer service and time management skills; high attention and accuracy in detail; proficient computer skills; the ability to troubleshoot; and excellent verbal communication skills. This individual must also be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound calls to schedule appointments.

Required
- Customer service skills
- Ability to work in a team environment
- Knowledge of Ottawa area geography
- Multitasking skills
- Ability to resolve conflict and solve problems
- Excellent communication skills
- Additional languages an asset

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$23.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday



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