Dispatcher / Outstanding Customer Service

**John The Plumber** is growing our office team again and adding another dispatcher! This full-time and permanent office role is Monday to Friday during daytime hours. From time to time, shift flexibility may be required to cover vacations, absences, or the occasional holiday. **This role involves**: - Taking inbound phone calls - Providing friendly,...

Regional Factory Parts and Service has been providing quality repair on major appliances and fulfilling appliance part orders for over 30 years. We are looking for a highly motivated and positive individual to be a part of our team of Dispatch Manager. This individual must possess: strong organizational, customer service and time management skills; high...

Building Technologies Consulting Inc. (BTC Group) is a rapidly growing Building Science Engineering firm that specializes in capital asset management of existing building portfolios for Institutional, Commercial and Industrial (ICI) property owners. Our fields of expertise include, roofing, cladding, glazing and curtain wall, below-grade waterproofing,...

**About Avenir Energy Ltd.** Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North...

**Position Description** This individual is the first point of contact for the customer, brings service excellence that is of the highest quality and leaves them with the strong impression that they have been listened to and that they will be looked after. Providing careful and accurate processing of paperwork and data entry for customers and technicians,...

About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North...

About Grade A: For over 17 years, Grade A has equipped businesses with the tools and solutions to gain every competitive advantage they can. We drive innovation for businesses through integrated solutions across a wide range of technologies and services. It’s not enough to simply solve today’s IT challenges - Grade A helps businesses anticipate what’s...

Receiving emergency and non-emergency calls and record significant information. Dispatch alarms to mobile patrol on duty. - Enter data in computer system and maintain logs and records of calls, activities and other information. - Knowledge of guideline for emergency situations. - Must be able to communicate/ write clearly in English. - Addressing problems...

**Job description** **SUMMARY**: The Service Administrator, Dispatcher maintains the Service Technicians’ daily schedules and dispatches the technicians as service calls are completed. Schedules return trips with customers when parts are in, maintains the on-call schedule for service technicians. Maintains clear and concise communication with department...

**The Opportunity** You are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment. You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions. This position provides work...