Night Auditor/front Desk Clerk

1 week ago


Calgary, Canada Deerfoot Inn and Casino Full time

Are you passionate about creating unforgettable guest experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? The **Deerfoot Inn & Casino**, Calgary’s premier entertainment destination, is looking for a **Front Desk Agent** to join our vibrant team

**About Us**:
At Deerfoot Inn & Casino, we blend comfort, excitement, and exceptional service. With luxurious accommodations, thrilling casino action, live entertainment, and top-tier dining, we’re a favorite for both locals and visitors. Our Front Desk team is the first point of contact—and the heart of our guest experience.

As a Night Auditor / Front Desk Agent, your responsibilities will include:

- Welcoming late-arriving guests and managing overnight check-ins and check-outs
- Ensuring a calm and secure environment for guests during nighttime hours
- Running nightly audit reports and reconciling daily transactions
- Preparing documentation for the next day’s operations
- Responding to guest inquiries, requests, and emergencies with professionalism and care
- Coordinating with security, housekeeping, and maintenance as needed
- Monitoring room availability, processing reservations, and handling no-shows or cancellations
- A friendly, outgoing personality and a passion for hospitality
- Strong communication and multitasking skills
- Previous hotel or customer service experience is an asset
- Ability to work flexible shifts, including evenings, weekends, and holidays
- Familiarity with hotel systems is a plus

**What We Offer**:

- Competitive wages and benefits
- Staff discounts on dining, hotel stays, and entertainment
- Free on-site parking
- A supportive team environment with opportunities for growth
- A front-row seat to the energy and excitement of Calgary’s top casino resort

**Ready to bring your energy to the front lines of hospitality?**

**Job Types**: Part-time

Additional pay:

- Bonus pay

**Benefits**:

- Discounted or free food
- Life insurance

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

**Location**:

- Calgary, AB T2Z 3W4 (required)

Work Location: In person

**Job Types**: Part-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 24 per week

**Benefits**:

- Extended health care

Work Location: In person


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