Technical Specialist
2 days ago
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications and exclusive locally produced programming on Eastlink Community TV.
**Responsibilities**:
- Network monitoring
- MPLS / High Speed Internet (Core and Access layer)
- Wireless Mobility
- CATV plant
- Ticket based communications
- Front line data customer support
- Change Management - Network maintenance coordination
- Support group coordination. (Tiered support and Field Operations)
- Simulcast broadcast duties
- Escalation procedures.
**Qualifications**:
- Professional Communications - Strong written and verbal communications skills.
- Two year accredited Data Networking certificate
- LAN/WAN Network support experience an asset
- CCNP or CCNA Cisco certification preferred
- Strong analytical trouble shooting skills
- Familiarity with routing & switching networks
- Strong organizational skills and able to multi-task
- Proficient in MS Word & Excel
- Ability to work in 7-24 shift environment
Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here
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