Program Manager, Credentialed Programs

**Campus Location**:New Westminster**

**Regular / Term**:**Regular**

**Position Summary**:
In this role, you will provide leadership in the creation, development, management, and ongoing refinement of new and existing programs in online, blended and/or in-class formats. You will be responsible for the delivery and scheduling of diploma, degree, and post-baccalaureate courses, including coordinating instructors, course materials, textbooks, and ensuring the online learning management system is up-to-date. You will support students through academic advising and ensure effective communication and smooth course operations. The role also contributes to curriculum and instructional quality by supporting pedagogical innovations, facilitating courses, and reviewing or updating course materials.

You will help advance division priorities by participating in the development of new programs, supporting research activities, and representing the program at internal and external meetings. The position also plays a key role in supporting faculty through recruitment, onboarding, mentoring, and coordination of instructional needs. Additionally, you will be responsible for monitoring financial activities related to program delivery to ensure efficient use of resources and support budgeting processes.

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**Qualifications & Requirements**:

- Masters' degree in a related discipline or working towards such credential is preferred
- Minimum 5 years experience in a similar program management capacity, preferably within a post-secondary education setting
- 3+ years experience leading a team and managing staff (experience managing in a unionized envirionment an asset)
- Thorough knowledge of post-secondary practices in student relations / advising and program coordination
- Ability to work effectively and maintain professional relations with the students, faculty, staff and the public
- Experience in and knowledge of curriculum development processes, instructional design, adult education
- Credential or formal training in adult education, teaching, instructional design, an asset
- Credential or formal training in Disaster/Emergency Management an asset
- Formalized cultural competency and cultural safety training an asset
- Demonstrated experience with managing budgets, project and time management skills are required
- Demonstrated ability to work in a team environment, build rapport and trust, and exercise judgement and sensitivity working with complex issues

**About JIBC**:
Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture - supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management.

As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study - from conflict resolution, mediation, leadership and counselling, to cybersecurity, business intelligence, and tactical criminal analysis - as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.

**What JIBC Offers**:
We offer a total compensation package that includes a benefit plan, which includes Extended Health and Dental Benefits after three months, and enrollment in the College Pension Plan upon hire. In addition, we offer 20 vacation days and 10 Personal Days annually (pro-rated in first year), as well as generous other leave entitlements.

**Salary Range**:

- **$97,115.20**to $107,853.20 annually**- Fair Comparison Faculty Equivalent Compensation Salary Grid L3-
- **Posting date**:

- November 5, 2025-
- **Closing date**:

- **Position Type**:

- Fair Comparison-
- **Position Number**:

- 1000117-
- **Employment Type**:

- Full-Time Regular-
- **Work Arrangements**:**How to Apply**: