Property Manager

Join our rapidly growing real estate investment firm in North Bay, Ontario. With an extensive portfolio of commercial and residential rental properties across Canada, the United States, Costa Rica, Mexico, and the Dominican Republic, we are seeking a smart and hard-working individual to help manage and expand our global asset portfolio. Collaborate closely with the owners, finance department, and our worldwide team on property acquisitions, logistics, and optimization. This fast-paced environment offers diverse challenges and growth opportunities for those who thrive in dynamic settings. Take this exciting opportunity to make your mark in the real estate industry with us.

Job Title: Property & Asset Manager

**Responsibilities**:

- Implement and maintain policies and procedures for daily operations, including setting work schedules, responding to customer inquiries and complaints, and enforcing policies.
- Coordinate activities of building superintendents and cleaners.
- Ensure a high level of customer service for current and prospective tenants.
- Rent units in the building and oversee the leasing process, including posting available units, conducting viewings with prospective tenants, and completing credit checks and landlord references.
- Administer all collection of rent payments and deposits.
- Establish and maintain comprehensive files on current tenants, suppliers, and contractors.
- Work closely with the finance department to prepare and track purchase orders.
- Collaborate with outsourced property management companies in 5 countries.
- Respond to certain types of emergency situations outside normal office hours.
- Participate in the full leasing process, including review and evaluation of repairs and maintenance requests.
- Issue and deliver notices.
- Conduct annual, periodic, and pre-move-out suite inspections and coordinate maintenance.
- Ensure compliance with regular fire and life safety standards, including inspections, testing, and drills.
- Coordinate with the maintenance department to prioritize and resolve deficiencies in a timely manner.
- Lead and oversee a growing team of property management professionals.
- Recruit, train, and manage new team members for an efficient workforce.
- Set goals, provide feedback, and evaluate performance of team members.
- Foster a positive and collaborative work environment, encouraging teamwork and professional growth.
- Delegate tasks effectively, ensuring balanced workload distribution.
- Guide and mentor team members to support their development.
- Establish team strategies and goals aligned with the organizational vision.
- Communicate regularly with the team, holding meetings to encourage open communication.
- Ensure team compliance with policies, procedures, and industry regulations.
- Identify opportunities for process improvement and implement best practices.

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Qualifications:

- Post-secondary education or equivalent, preferably with RPA or CPM designations (considered an asset).
- 3-5 years of property management experience (considered an asset).
- Excellent people management skills.
- Strong communication and negotiation skills.
- Strong administrative and organizational skills.
- Experience with managing multiple vendors and small capital projects.
- Ability to work independently without direct supervision.
- Flexibility to work outside regular hours as needed.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Must own a vehicle with valid insurance and valid driver's license.
- Ability to work under pressure within tight deadlines and short timelines.
- Ability to handle matters requiring diplomacy, sensitivity, and confidentiality.
- Strong ability to learn continually on the job under pressure, taking initiative even without prior training or instructions.
- Demonstrates good judgment, discretion, and diplomacy.

**Job Types**: Full-time, Permanent

**Salary**: From $65,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekend availability

Ability to commute/relocate:

- North Bay, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- property management: 1 year (preferred)

Work Location: In person