Employee Relations Manager

**About Us**: With a history spanning more than 25 years, located in Delta, BC, Harbour Link Container Services Inc. is a family owned and operated company with a strong reputation for customer service, reliability and delivering seamless container transport, container storage and handling services. Harbour Link is a leading provider of drayage and off dock services at the Vancouver Gateway to the import/export container shipping community.

**Job Summary**: As the Employee Relations Manager, you will be responsible for fostering positive relationships between employees, management, and unions, ensuring compliance with federal and provincial regulations. You will oversee a range of HR functions, including recruitment, onboarding, performance management, and employee development, in a multi-union environment.

**Key Responsibilities**:

- Develop and implement employee relations strategies and policies to promote a positive work environment and foster a culture of trust and respect, adhering to both federal and provincial regulations.
- Serve as a primary point of contact for employee relations matters, providing guidance, support, and conflict resolution assistance to employees, union representatives, and management.
- Act as a member of the employer's bargaining committee, participating in collective bargaining negotiations, contract administration, and the interpretation of collective agreements.
- Investigate and resolve employee complaints, grievances, and conflicts in compliance with company policies, collective agreements, and legal requirements.
- Conduct thorough investigations into workplace issues, including harassment, discrimination, and misconduct allegations, and recommend appropriate actions and resolutions.
- Collaborate with HR partners, legal counsel, and union representatives to ensure compliance with the Canada Labour Code, provincial regulations, collective agreements, and other relevant statutes.
- Manage employee performance evaluation processes, providing guidance and support to managers and employees, ensuring consistency and fairness across unionized and non-unionized staff.
- Develop and deliver training programs on employee relations topics, including conflict resolution, diversity and inclusion, and harassment prevention, tailored to a multi-union environment.
- Partner with management to address employee performance issues, providing coaching, counseling, and disciplinary action as necessary, in accordance with collective agreements and company policies.
- Analyze employee feedback and engagement survey data to identify trends and areas for improvement and develop strategies to enhance employee satisfaction and retention across both federally and provincially regulated entities.
- Maintain accurate and confidential employee relations records and documentation, ensuring compliance with data privacy laws and regulations.

**Qualifications**:

- Bachelor’s degree in human resources, Business Administration, or related field.
- CPHR designation required.
- 5+ years of progressive experience in employee relations and HR management, preferably in a federally regulated environment with exposure to provincial regulations and collective bargaining.
- Strong understanding of the Canada Labour Code, provincial labor laws, collective agreements, and collective bargaining processes.
- Demonstrated experience as a member of an employer's bargaining committee, with a track record of successful collective bargaining negotiations.
- Excellent interpersonal and communication skills, with the ability to build rapport and trust with employees, union representatives, and management.
- Proven ability to conduct thorough investigations, resolve complex employee relations issues, and implement effective solutions.
- Proficiency in Microsoft Office Suite and HRIS software; experience with employee relations case management systems is a plus.

**Benefits**:

- Competitive salary
- Comprehensive employer paid health and wellness benefits.
- Retirement savings plan
- Paid time off and holidays
- Paid sick days.

**How to Apply**: Please submit your resume and cover letter through Indeed. In your cover letter, please highlight your relevant experience and qualifications for the Employee Relations Manager role at Harbour Link Container Services.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Delta, BC V4G 1E9