Receptionist

1 day ago

Richmond, Canada Modern Terminal Ltd. Full time

**Position: Receptionist**

Canaan Group is a Canadian-owned International Freight Forwarding organization. We are currently seeking one highly motivated Receptionist to work in our growing company. This position is open and immediately available.

**Key Responsibilities**
- Operates multi-line telephone system
- Answers all incoming calls in a courteous and professional manner and directs callers to appropriate personnel or department.
- Takes detailed messages when the call cannot be transferred; forwards this information to the person concerned as soon as possible.
- Welcomes visitors, determines nature of business, and announces them with appropriate personnel or department.
- Monitors visitor access and communicates safety information, provide safety vests when required.
- Greets incoming drivers, verifies reservation numbers, and liaison with outside forklift operations to allow entry into facility.
- Communicates with all container truck drivers, and informs the appropriate loading dock bay.
- Accepts truck reservations; gathers information from mill or trucker regarding customer name, trucking company, mill and order number.
- Checks daily delivery slips and scan all the truck slips promptly.
- Performs other tasks and duties, such as filing, photocopying documents and data entry.

**Competencies and Qualifications**
- Focus on customer service and customer experience
- Exceptional organization, teamwork and communication skills
- Language: Fluency in Chinese and English is required.
- Multi-tasking and good time management,
- Intermediate to advanced skills in MS Word, Excel and Outlook
- Excellent English written and verbal communication skills.
- Detail oriented

** Working days: Monday to Friday from 8:00 am to 4:30 pm.

**Job Types**: Full-time, Part-time, Permanent

**Job Types**: Full-time, Permanent

Pay: $38,500.00-$41,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- receptionist: 1 year (preferred)

**Language**:

- English and Chinese (required)

Work Location: In person

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