Dispatch

**WHO ARE WE?**

We are a family business that has been built up from generation to generation since 1945. In the last few years, Groupe Crevier has moved towards accelerated growth. The company now has 4 production and packaging units and 15 warehouses across the country. In order to offer a local presence to its customers, the Group and its subsidiaries Catalys Lubrifiants and Nemco have positioned themselves as key suppliers of lubricants and related products from coast to coast.

The Group provides effective and innovative solutions to its customers through its partnership with recognized suppliers such as Chevron and Shell, as well as through its private label products: Catalys.

Respect for the environment and sustainable development is reflected in the company's values and is increasingly an integral part of all Catalys Lubricants' choices. We have strong values and we believe in them in order to foster a climate conducive to self-fulfillment, surpassing oneself and innovation.

We offer a stimulating work environment based on respect and opportunities to develop your skills.

If you are passionate and dynamic? let's go together

**REPORTING RELATIONSHIP**:
The Dispatch reports directly to the Operations Manager-BC.

**JOB SUMMARY**:
**RESPONSIBILITIES**:

- Optimise logistic and the expediting process;
- Coordinate analysis of tank monitor data to create optimal routes and load sizes for dispatch;
- Develop delivery routes and maintain contact with drivers throughout the day;
- Coordinate and plan loads effectively and efficiently;
- Communicate well with drivers and customers with a high degree of customer service, to ensure delivery targets and special instructions are met;
- Manage the Truck Preparation Screen for all orders;
- Plan the outbound routing of all package goods and bulk product via Catalys and 3PL channels;
- Driver training and accountability - adherence to policies and procedures;
- Truck and trailer preventative maintenance schedule;
- Coordinate and facilitate equipment repairs, licensing and certifications;
- Address customer inquiries in a timely & professional manner;
- Ensure full utilization of the fleet, with capacity management and vehicle maintenance planning;
- Plan, schedule, direct and execute production activities;
- Ensure of all Safety, Health and Environmental policies and procedures are followed;
- All other duties as assigned;
- Schedule all inbound loads of bulk, packaged goods, supplies etc. ;
- Purolator account management;
- Daily/Weekly reporting of customer pick-ups;
- Installation and reporting of all tank monitors in the network under the Catalys BCC and CLW group. Ensure they are installed and fully functional and accurate;
- Support the optimization of the $/L spent on transportation of all goods sold.

**COMPETENCIES AND QUALIFICATIONS**:
**Technical skills**
- Exceptional customer service;
- Exceptional analytical and problem-solving skills;
- Strong organizational and time-management skills;
- Strong knowledge of the roadways throughout the immediate area;
- Demonstrate ability to actively manage multiple, concurrent projects;
- Strong computer skills, ability to learn new software quickly;
- Attention to detail;
- Health and Safety knowledge and skills.

**Relational skills**
- Ability to work and communicate effectively as a team member;
- Must possess a positive and professional attitude and great people skills, team player;
- Excellent client service skills and sense of business;
- Ability to identify and achieve objectives;
- Sense of priority and urgency, self-motivated and flexible;
- Oriented to problem solving and well organized;
- Effective at managing stress. Demonstrated ability to manage high-pressure situations.

**REQUIRED QUALIFICATIONS**:
Experience: 5 years experiences as dispatcher and relevant experience in Production and other related position. Any related experience in Lubricants is an asset.

Education: Diploma in related fields Asset.

Language: Fluent in English spoken and written.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person