Customer Service Representative

2 days ago


Sherwood Park, Canada Crystal Glass Canada Ltd. Full time

_**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Sherwood Park, AB location.**_

**Responsibilities**:

- assisting customers with inquires, booking appointments and taking payments for services provided
- working in team environment with manager and installers
- Answering customer inquiries on the phone and in person
- Basic housekeeping duties

**Skills and Experience**:

- One year previous Customer Service experience
- Ability to work independently as well as part of a team
- Exceptional Customer Service skills
- Good communication skills both oral and written
- Strong organizational skills
- Ability to multi task
- Computer and office equipment use experience

**Company Offers**:

- Great work environment
- Training
- Competitive Compensation,
- Comprehensive benefit package, company ownership and Employee Share Plan (fully funded by Crystal Glass)
- We are a Canadian company that has been in business since 1949

Hours are Monday to Friday 8:00 to 5:00 and every other Saturday 9:00 to 1:00

**Job Types**: Full-time, Permanent

Pay: $16.00-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person



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