Managed Services, Staff Consultant

**Staff Consultant, Managed Services** **At a glance**: **Your Role**: - Focusing on post-implementation, work alongside Senior and Principal Consultants to implement and deploy NetSuite solutions accommodating unique industry business and management processes, regulatory requirements and other business requirements in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction - Ensure proper coverage on assigned accounts for clients who have previously gone live on NetSuite; 1-4 projects or as needed - Monitor incident workload and redistribute as necessary based on bandwidth and expertise - Contribute toward quarterly account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc. - Act as secondary Technical Account Manager ( "TAM") for assigned accounts - Coordinate collaboration between clients and internal teams in different geographic regions - Assist Project Leads with designing dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments **Your Background**: - 1-2 years of relevant consulting or industry experience - Hands-on Functional NetSuite ERP Implementation Experience or previous NetSuite Administration experience in a corporate or consulting environment - Previous experience conducting business process mapping and requirements gathering sessions with new customers to determine configuration requirements both on-site and remote **Your Interests**: - Ability to lead certain components to projects while having multiple avenues of support along the way from day-to-day perspective and escalation needs - Working with people in a career where you will be client facing **Why Become an MHIer** **Your Life at Myers-Holum & **What you Can Expect**: Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth. **A little about "Us"** **We've been around for 40 years. You'll get stability & growth with us**. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. **The Partnerships we've built.** Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation. **Our Employees. **We're a company that recognizes we're only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance. We're growing and making waves along the way, join us on this journey **Our Benefits** - MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off. Full package offerings are based on the Country in which you reside. - Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets - Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis - MHI invests in our employee's health by offering a company medical insurance policy that covers 100% of premiums for the individual employee with a ZERO deductible in the United States - Remote working opportunity when not traveling for client requirements with full access to the team through technology **Our Process**: Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from st