Outbound Customer Service and Sales Representative

2 weeks ago

Winnipeg, Canada C.G.C. Collection Group of Canada Inc. Full time

We have permanent **full-time opportunities** and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the business operating hours of:
Monday to Sunday: 7am to 9pm CDT

Actively looking for applicants based in **Manitoba **for a** Completely Remote Position**.

Train from home and work from home. We offer **PAID TRAINING,** and a **COMPETITIVE SALARY**.

**Compensation**: competitive hourly wage and eligible for bonuses and full commission
- Starting wage**$14.00**
- After 90 days**$14.50** (+$0.50)- After 1 year**$15.00** (+$0.50)The device must:

- Support Windows 10 (1803 or higher)
- Have at least 8GB of RAM (memory)
- Have at least 500MB of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Have a Webcam

**Responsibilities**
- Reach out to potential customers and close the deal on HVAC Products and Services
- Use scripts to provide information about product’s features, prices etc. and present their benefits and value
- Ask pertinent questions to understand the customer’s needs
- Assertively persuade the customer to buy through demonstrating how our services meet their needs
- Record the customer’s personal information accurately in a computer system
- Go the “extra mile” to meet sales quota and facilitate future sales
- Maintain a high level of competitive and product knowledge, including trends in the relevant products and services portfolio you are promoting
- Keep records of calls and sales and record useful information

**What are we looking for?**
- Minimum 1 year of proven outbound sales experience (within the past 2 years) using a consultative sales approach while meeting sales quotas
- Understanding of the sales cycle/process
- Desire to earn high commissions/bonuses, and identify upselling opportunities
- Sales experience in HVAC and or Home Services preferred but not required
- Exceptional written and verbal communication skills
- Ability to sell and build customer relationships over the telephone
- Good attentive and active listening skills
- Ability to relate well to all kinds of people with various personalities and temperaments
- Ability to multi task by simultaneously; listening and thinking about solutions to offer customers while entering data
- Flexibility to work varying shifts or additional hours as dictated by business needs

**Perks**
- Never come into the Office - train and work from home within Manitoba
- Monitor reimbursement program up to $200
- Tier wage model based on tenure
- Monthly contests with cash and prizes awarded
- Benefits/Health Care Spending Account
- Fun and Engaging Work Culture
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more
- Career and Leadership Development - we are looking for top talent individuals that can grow with us
- Rotational work schedule

**Join a winning team today**
- We are an equal opportunity employer._
- Accommodations are available upon request at any point in the selection process._#1_

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