Front Desk Supervisor

3 days ago

Ottawa, Canada Bona Hospitality Full time

**Location**: Hampton by Hilton

**Department**: Front Office / Front Desk Reports

**Position**: Full-Time / Non-Unionized Hours: 40 hrs./week with shifts including Saturday/Sunday & Holidays ranging from 6:45 am to 3:00 pm & 2:45 pm to 11:00 pm

**Salary**: $24.92 per hour

**Qualifications include but are not limited to**:

- Must have a minimum of 2 years experience working at a Front Desk
- Must have flexibility with work schedules (evening/holidays/weekends)
- Must be willing to extend hours without notice should the need arise
- Bilingualism (French & English) an asset
- Must possess a comfort level working with various computer programs
- Must have the ability to express themselves diplomatically with staff and guests
- Must be able to work and communicate in a professional and ethical manner with colleagues, assisting where necessary to achieve and maintain standards.
- Must maintain a professional and effective working relationship with all departments to ensure all departments are informed of any potential problems/situations
- Must demonstrate the ability to independently solve problems quickly & efficiently
- Must show initiative in all facets of outlining duties.

Training is via coaching and independent learning.

**Bona Hospitality** is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

BonaHiring

**Job Types**: Full-time, Permanent

Pay: $24.92 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)
- Supervisor: 1 year (required)

Work Location: In person

  • Front Desk Supervisor

    2 weeks ago

    Ottawa, Canada Ottawa Tennis Club (OTLBC) Full time

    **Job Summary**: - Responsible for overseeing daily front desk operations, ensuring exceptional customer service, and supporting the overall function of the club. This position will be responsible for (at times) opening the club and being the supervisor on duty. They will also ensure that all front desk activities are managed efficiently and that the club...

  • Front Desk Supervisor

    1 week ago

    Ottawa, ON KK S, Canada 6bccefb1-3b08-4571-adb5-9965a55bf43e Full time $53,200 - $60,000 per year

    JOB SUMMARYThe Front Desk Supervisor is responsible for overseeing front desk staff to ensure and maintain guest satisfaction through proper and effective interpersonal skills and the proper execution of Front desk operations in the PMS system to achieve goals that support the overall company's objectives while developing and building relationships. The...

  • Front Office Supervisor

    2 weeks ago

    Ottawa, Canada Hyatt Hotels Corporation Full time

    Close Inclusive Collection Job Postings Notification We have an exciting opportunity within our Front Office as a Front Office Supervisor. We are excited to share that Andaz Ottawa has an opportunity for people who love helping people. Primary purpose of the Front Office Supervisor is to provide leadership to the front desk team, ensuring understanding of...

  • Front Office Supervisor

    2 weeks ago

    Ottawa, Canada Hyatt Hotels Corporation Full time

    Close Inclusive Collection Job Postings Notification We have an exciting opportunity within our Front Office as a Front Office Supervisor. We are excited to share that Andaz Ottawa has an opportunity for people who love helping people. Primary purpose of the Front Office Supervisor is to provide leadership to the front desk team, ensuring understanding of...

  • Front Office Supervisor

    2 weeks ago

    Ottawa, Canada Hyatt Hotels Corporation Full time

    Close Inclusive Collection Job Postings Notification We have an exciting opportunity within our Front Office as a Front Office Supervisor. We are excited to share that Andaz Ottawa has an opportunity for people who love helping people. Primary purpose of the Front Office Supervisor is to provide leadership to the front desk team, ensuring understanding of...

  • Front Office Supervisor

    3 days ago

    Ottawa, Canada Bona Hospitality Full time

    **Job Summary** The Front Desk Supervisor is responsible to oversee front desk staff to ensure and maintain guest satisfaction through proper and effective interpersonal skills and the proper execution of Front desk operations in the PMS system; to achieve goals that support the overall company’s objectives while developing and building relationships. The...

  • Front Office Supervisor

    2 weeks ago

    Ottawa, Canada ANdAZ Full time

    Front Office Supervisor (ANdAZ) Join to apply for the Front Office Supervisor role at ANdAZ. Overview We are looking for a Front Office Supervisor to provide leadership to the front desk team, ensuring understanding of policies and protocols. The Supervisor serves as a listening ear and a compassionate face for both guests and team members, and has a strong...

  • Front Office Supervisor

    2 weeks ago

    Ottawa, Canada ANdAZ Full time

    Front Office Supervisor (ANdAZ) Join to apply for the Front Office Supervisor role at ANdAZ. Overview We are looking for a Front Office Supervisor to provide leadership to the front desk team, ensuring understanding of policies and protocols. The Supervisor serves as a listening ear and a compassionate face for both guests and team members, and has a strong...

  • Front Desk Supervisor

    5 days ago

    Ottawa, Canada Holiday Inn Ottawa East Full time

    To work with the Front Desk Manager to achieve a motivated, organised and empowered Guest Services Team to provide the level of service; professional work standards and guest care standards set down by Holiday Inn, and contribute to the overall profitability of the property. **MAIN DUTIES** 1. Carry out or where appropriate delegate/supervise work during...

  • Front Desk Reception

    2 weeks ago

    Ottawa, Canada Third Avenue Spa Full time

    Hello Ottawa! A busy, luxurious spa in the heart of the Glebe is hiring for part-time front-desk receptionist! Some front desk duties include: - Greeting, welcoming, and checking out guests - Booking appointments and organizing busy schedules - Product sales - Being the face of Third Avenue Spa! We are looking for someone who: - Has excellent time...