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Social Media Coordinator

2 weeks ago


Burnaby, Canada Artisan Farmers Market Society Full time

**Overview**

**Are you looking for a creative role in a supportive environment where you can build connections in your community? Do you have an interest in local agriculture and supporting small businesses? Do you have a background in event management or not for profits? Then we want to hear from you**
- *Note this job requires weekend availability from May until the end of October. You will be scheduled for one to two markets per weekend and work remotely during the week. This position requires a valid driver's license and access to a vehicle to commute to our Burnaby & West Vancouver locations. Vehicle is required for equipment transportation at our West Vancouver location only.* _

**We are searching for a high energy, friendly and customer service focused Social Media Coordinator for our 2025 season. You’ll be responsible for creating and managing all creative content for our three locations Instagram & Tik Tok accounts for the 2025 summer season. If you’re outgoing, personable and have a knack for storytelling, this is the position for you**

**A Bit About Us**:
AFMS is a non-profit society with its roots in the community. We are dedicated to promoting local food and helping farmers, artisans and local small businesses grow We have over 15 years of history connecting farmers and local food producers and artisans with urban consumers, educating the public about how and where their food is produced and raising awareness about sustainable alternatives to the industrial food system.

We operate three medium sized markets:

- Burnaby Farmers Market on Saturdays from 9am - 2pm in the parking lot of Burnaby City Hall
- Brentwood Farmers Market on Sundays from 10am - 2pm on Brentwood Blvd at The Amazing Brentwood
- Ambleside Farmers Market on Sundays from 9am - 2pm right beside the ocean in Ambleside Park.

The **Social Media Coordinator** is integral to the success of our markets. We use social media for weekly advertising, connecting with our communities and telling our story. We want to engage with the community, attract new customers and support our vendors.

This position reports to the Executive Director.

**Remote responsibilities will include but are not limited to**:

- Create engaging content (photos, stories & videos) that showcase who we are and what we do in our communities (ex: community collaborations, events at the market, events we attend, vendor spotlights, volunteer appreciation and giveaways.)
- Follow existing guidelines and templates
- Plan content calendar to ensure a consistent and timely presence
- Monitor engagement and reach on each post and give feedback to Executive Director
- Interact with followers by responding to comments, messages, and mentions in a friendly and professional manner
- Encourage user-generated content (e.g., photos from market-attendees) by running campaigns or reposting customer photos
- Engage with local influencers and community groups to boost the market’s visibility
- Maintain a consistent voice, tone, and visual style that aligns with the market’s brand identity
- Ensure that all posts reflect the values and mission of the farmers market
- Work closely with all market staff, volunteers and vendors

**Onsite Market Day tasks will include but are not limited to**:

- Facilitate the set up and take down of the market on Saturdays & Sundays
- Assisting with vendor load in/out
- Assisting vendors with their set up/ tear down
- Answer questions from the public at our Information Tents
- Deal with customer complaints in a calm and professional manner
- Deal with any emergencies in a calm and timely manner
- Take photos, videos and conduct interviews onsite with vendors, staff, volunteers and customers.
- Work with volunteers and staff for various programs and events, fostering a culture of participation within the community.

**Requirements**:

- Has a passion for local food and supporting local businesses
- Has a valid drivers license & access to a vehicle on weekends
- Has access to own computer, phone and internet
- Has experience in customer service
- Has experience in managing social media platforms, Mailchimp, Instagram, Tik Tok, Linktree
- Has experience in event management (asset not required)
- Has experience in a non profit setting (asset not required)
- Be available to work weekends from May until October
- Be outgoing, friendly and able to speak confidently with the public
- Be able to work outside in all weather conditions. (We operate rain, snow or shine)
- Be able to lift 20kg of equipment and stand/ walk for eight hours
- Be able to communicate effectively in English both written and verbal
- Be self directed, reliable, responsible and work collaboratively as part of a team

**This is a Canada Summer Jobs Position for 12 weeks of 30 hours per week and then reduced to 20 hours per week in August until the end of October. How the hours would work depending on needs of the summer season**:
1-Two markets or events in one week = 16 hours

Remote